Family Support Worker

MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In additional a $5000 remote allowance for all Pilbara employees.

$76,376 - $81,906 + Super + $5k allowance + Salary Packaging Benefits

About the role:

The Family Support Worker will work alongside carer families in their homes to provide regular in-home, practical and emotional support to families daily. They will also assist carers to attend appointments and access community groups and activities. The Family Support Worker will provide support after school and in the evening to assist the family. The Family Support Worker role will also have the responsibility for continual assessment in consultation with case workers allocated to the family. The Family Support worker will report to the service Case Manager.

The Programs work alongside parents and family carers in the Pilbara region who have children in their care to improve safety and connectedness with local community services.

The major emphasis of the Program is to provide high support services based on a thorough understanding of the child whilst supporting carers. A case plan is developed for each family and the position works closely with MacKillop case managers to deliver the service.

This is a Full-Time Fixed Term 38 hours per week until 30/06/2026 opportunity based in Karratha, WA within our Intensive Family Support/ Family Care Support Services Program. The position reports to the Coordinator Pilbara Services.

Key Selection Criteria:

To be successful in this role, you will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families
• An appropriate qualification and/or experience in the human services or related discipline.
• Demonstrated ability in working as part of a team.
• Knowledge of vulnerable children, young people and families, including an understanding of the impact of trauma, attachment and child development.
• Demonstrated commitment to working collaboratively and with the capacity to liaise with other agencies and the community.
• An understanding of the child protection and the out-of-home care service system.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Natasha Bargeus at or on

Our offer:

• Hourly Rate of $37.35 to $40.05 as outlined in the SCHADS Award Level 3, dependent on qualification and experience.
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.