Inbound Sales

Full-Time – Yatala QLD 4207 | $75,000 – $85,000 + Super + Bonuses

At Rapid Medical Supplies, we're one of Australia's fastest-growing suppliers of medical and mobility equipment. We help thousands of Australians every year regain independence and improve their quality of life — from walkers and wheelchairs to oxygen concentrators and daily-living aids.

We're a passionate, customer-first team based in Yatala QLD, known for fast service, attention to detail, and genuine care for our customers.

We're seeking a motivated Customer Experience & Sales Consultant to join our growing team.

This isn't a cold-calling sales role — you'll engage with customers who are already enquiring or ready to buy. Your job is to guide them through their options, offer expert advice, and ensure every customer has an excellent experience.

Day-to-day, you'll:

• Answer inbound phone and live-chat enquiries
• Help customers choose the right product for their needs
• Process online and phone orders accurately in Shopify
• Prepare quotes and invoices, and handle product questions
• Build trust and deliver an outstanding customer experience
• Follow up warm leads to ensure every enquiry is converted or closed

You're a people person with strong communication and influencing skills — confident, empathetic, and outcome-driven.

You'll bring:

• Experience in customer service, inbound sales, or retail (medical/healthcare experience a bonus)
• Excellent phone, written, and interpersonal skills
• Strong attention to detail and multitasking ability
• A confident, caring, and proactive approach
• Familiarity with Shopify or CRM systems (preferred but not essential)

• $75,000 – $85,000 + Super + Bonuses (based on experience)
• Monday to Friday — no weekends
• Modern, supportive workplace in Yatala QLD 4207
• Full product training and career-growth opportunities
• Join a brand that's making a real difference in people's lives

If you're passionate about helping others and want to join a growing company that genuinely values its people, we'd love to hear from you.

Click Apply Now and include your resume plus a short cover letter explaining why you're the perfect fit for this role.