Receptionist/Administration Officer

WHY WORK FOR PICKLES

• Enjoy extra leave + share in our company bonus program
• This is a varied administration position which will keep you on your toes
• Training, development and national opportunities for progression

ABOUT THE ROLE

We are looking for a reliable, customer friendly and fast learning person to join our Administration team at our branch based in Tullamarine VIC 3043. Enjoy the security of this permanent full-time position working Monday – Friday, 8:00am – 4.30pm. In this role, we are looking for someone who enjoys all types of customer service with high attention to detail. Your key responsibilities would include:

• Communicate with customers and buyers face to face, via phone and/or email to provide information and advice on a daily basis with a high level of customer service
• Sort and distribute incoming mail, organise couriers, complete data entry, and order office supplies
• Complete administrative duties associated with the auction process (including processing purchase orders and invoices) with a high level of accuracy, meeting agreed timeframes.
• Reconciles of invoices, bank statements, purchase orders, sales, credit card payments.
• Ensures buyer and vendor expectations are met through timely and accurate completion of administration duties
• Support internal departments to meet their objectives and administration requirements.

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Previous experience in a high-volume reception or customer service position
• Exceptional customer service skills and the ability to build strong relationships
• Competent Microsoft Office skills
• Clear and effective communication skills
• Strong problem solving and conflict resolution skills
• Excellent attention to detail and time management skills
• Ability to work autonomously without close supervision

WHAT'S IN IT FOR YOU

• Employee Benefits – Earn up to 5 days' extra leave and enjoy sharing in the company bonus program after a qualifying period, free on-site parking and more
• Training & Development – On the job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
• Community & Wellbeing – Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
• Reward & Recognition – Cash vouchers & recognition awards for doing great work and celebration of long service.
• Paid Parental Leave – We recognise the significance of your life beyond work and provide permanent team members with paid parental leave to help you achieve a balance between your professional and family responsibilities.
• Pickles Referral Program - At Pickles, our goal is to hire and retain talented people and one of the ways we do that is by our great employees referring great people to work for us You could be paid a bonus for referring a successful candidate.
• Advance your Career – Pickles offers a diverse range of career path opportunities, including sales, valuations, project management, leadership, specialist positions, and much more.

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for everyone. We're a service company striving to provide a consistent world-class experience and advice for our customers. We're a people company because great people do and create great things together. We're a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, general goods, mining, oil & gas, agriculture and more. Our major clients include the Australian government, state governments, local councils, fleet and lease companies, insurance companies, financial institutions, banks and not-for-profit organisations. Maintaining this breadth of expertise is made possible by the huge number of industry experts who work for Pickles across Australia. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries.

If this position sounds like you, send your updated resume to us by clicking the APPLY NOW button. Pickles is committed to fostering a diverse and inclusive workforce. We strongly encourage Aboriginal and Torres Strait Islander peoples and people with diverse backgrounds to apply. Only suitable candidates will be contacted. Reference checks and criminal history checks will be conducted for the successful candidate.

Internal candidates please note, you must have passed the 6-month probationary period to be eligible to apply for another role.

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