Receptionist

Jetpets is looking for a **Permanent Full-Time Receptionist **to join our **Reception Team**.

This role has **w*_**orking from home**_ opportunities and is based at our **Tullamarine **location for the **Initial on-site training* component.

**About the business and the role**:
At Jetpets our core focus is pet travel. We love what we do, transporting thousands of pets' interstate and overseas every year and reuniting them with their friends and families.

Jetpets is a progressive company, and we are proud to have a culture based around being pet loving professionals and having a howling good time. Our team of pet-loving experts understand that pets are part of the family, they are our best friends and fur-babies.

**About the role**

We are looking for an a Receptionist to join our dynamic, high performing reception team

**Job tasks and responsibilities**
- To answer incoming telephone calls, operating a switch board
- To manage all incoming and outgoing external mail.
- Various administration duties

**Key Competencies**
- Previous reception or customer service experience in a **high call volume environment is highly regarded**:

- An ability and willingness to work both as part of a team and individually
- Strong morale and sense of company pride
- Professional and positive phone manner, listening and rapport building skills
- Self-motivation, demonstrating the ability to organise and prioritise

**Culture and benefits**
- Bring your pet to work days
- Family pet annual vaccination
- Free onsite parking
- Fun, caring workplace where you'll be a highly valued team member
- Onsite training and development programs
- Staff uniforms
- Satisfaction achieved from making a positive contribution within the team and to pets and their owners
- Staff development opportunities
- Work from home capabilities
- Jetpets are an equal opportunity employer and embrace diversity._

**Salary**: $23.97 - $27.66 per hour

**Benefits**:

- Employee mentoring program
- Work from home

Schedule:

- 8 hour shift
- Day shift
- No weekends

Supplemental pay types:

- Bonus
- Christmas bonus
- Performance bonus

Ability to commute/relocate:

- Tullamarine, VIC 3043: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person