Service Scheduler
6 days ago
We're looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you'll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience for both our internal teams and valued customers.
THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY
To ensure the efficient delivery of Planned Maintenance services by coordinating schedules, resources, and communications. The role focuses on maintaining compliance, maximizing technician productivity, and providing a seamless customer experience through proactive planning and effective stakeholder engagement.
Key responsibilities will include:
- Plan, coordinate, and schedule all Planned Maintenance activities monthly, allocating work to resources and prioritizing safety, compliance, and customer requests.
- Communicate with customers and stakeholders by providing ETAs, attendance details, and managing rescheduling or absenteeism promptly.
- Monitor technician progress, ensure accurate and complete data in ServiceMax, manage revisits, and drive backlog reduction by scheduling recovery work.
- Collaborate with Field and State Service Managers to review technician and subcontractor performance, identifying training needs and documenting non-standard events.
Support interdepartmental communication between Service, Sales, and Technical Support, handle related administrative duties, and prepare maintenance reports as required.
WE PUT TRUST IN YOU: YOUR SKILLS
The ideal candidate will have experience working within administration or scheduling of a field-based workforce. You will be looking for career longevity and possess the following skills:
- Experience in a customer service or dispatch/scheduling environment
- Strong administrative and coordination skills
- Advanced computer literacy, ideally with service software (e.g., ServiceMax)
- Excellent communication and customer etiquette
- Ability to work under pressure and manage competing priorities
- Strong attention to detail and time management skills
Comfortable working in a fast-paced, high-interaction team environment
WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE
Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world
- Parking with onsite gym for employees.
- Access to discounted Health Insurance.
- Peer to Peer Recognition via our 'AAA' Nominations and awards
- Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more
If you are looking for a role and workplace that matches your ambitions, we want to hear from you
To learn more about us and what we do, visit our website:
dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
-
Service Scheduler
6 days ago
Hallam, Victoria, Australia dormakaba Australia & New Zealand Full time $60,000 - $90,000 per yearWe're looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you'll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience for both our internal teams and valued...
-
Service Scheduler
6 days ago
Hallam, Victoria, Australia dormakaba Australia Pty Ltd Full time $60,000 - $90,000 per yearCompany description: We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape...
-
Sales/Customer Service Representative
4 days ago
Hallam, Victoria, Australia Hab Shifa Australia Full time $46,460 - $80,579 per yearFull-Time Sales & Customer Service RepresentativeLocation: Hallam, VIC (On-site)Job Type: Full-time (38 hours per week)About UsAt Hab Shifa, we are passionate about natural health and wellness, specializing in high-quality Black Seed products. We are growing rapidly and are now looking for a motivated and dynamic Sales & Customer Service Representative to...
-
Traffic Control Projects Manager
2 weeks ago
Hallam, Victoria, Australia KPI Services Full time $120,000 - $180,000 per yearTraffic Control Project Operations Manager for Victorian Major Infrastructure Projects Company: KPI Group Location: Eastern Suburbs, Melbourne , Victoria Job Type: Full-Time About Us: KPI Group is a leading provider of traffic management solutions, specializing in major infrastructure projects across Australia. Our team is dedicated to ensuring the safety...
-
MR Truck Driver
2 weeks ago
Hallam, Victoria, Australia TRJ Engineering PL Full time $60,000 - $72,000 per yearTRJ Engineering was established 50 years ago and is a large fabrication company that does work in a variety of fields. In their facility in Hallam, they have divisions for council, trucking, earth moving, retail and general engineeringWith 40 staff and fabricating products Australia wide, we are looking to add another team-oriented staff member to our...
-
Installation Administrator
2 weeks ago
Hallam, Victoria, Australia dormakaba Australia & New Zealand Full time $45,000 - $135,000 per yearTHIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITYWe're looking for someone organised and eager to learn, to join our team as an Installation Administrator. This is a great entry-level opportunity for someone who enjoys administration, is comfortable working with systems, and wants to work toward a shared goal.With the support of your colleague, you will be...
-
Installation Administrator
1 week ago
Hallam, Victoria, Australia dormakaba Full time $60,000 - $80,000 per yearTHIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITYWe're looking for someone organised and eager to learn, to join our team as an Installation Administrator. This is a great entry-level opportunity for someone who enjoys administration, is comfortable working with systems, and wants to work toward a shared goal.With the support of your colleague, you will be...
-
Sales/customer Service Representative
1 week ago
Hallam, Australia Hab Shifa Australia Full time**Full-Time Sales & Customer Service Representative** **Location**: Hallam, VIC (On-site) **Job Type**: Full-time (38 hours per week) **About Us** At **Hab Shifa**, we are passionate about natural health and wellness, specializing in high-quality Black Seed products. We are growing rapidly and are now looking for a motivated and dynamic **Sales &...
-
Cleaner Driver
1 week ago
Hallam, Australia Rentokil Initial Full timeLove getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? - Do you enjoy giving great customer service? - Do you have great attention to detail? We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, based...
-
Customer Service Representative
4 days ago
Hallam, Australia Hayden Agencies Full timeOther duties will include inputting data into our inventory system and other inventory and admin related tasks. With the opportunity to progress into other areas of a growing family business. Please note the role is being offered PART TIME 3 days a week, Wednesday, Thursday and Friday (7:30am to 3:30pm). **Job tasks and responsibilities** - Answering...
-
Cleaner Driver
2 days ago
Hallam, Australia Rentokil Initial Full timeLove getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? - Do you enjoy giving great customer service? - Do you have great attention to detail? We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis,...
-
Program Administrator
1 week ago
Hallam, Australia Excel Pacific Australia Full time**Position Title**: Program Administrator - Timber Wholesaler **Work Location**: 3 / 74-94 Centre Road, Hallam VIC 3803 **Employment Type**: Full-time **Hours per Week**: 38 hours **Salary Range**: AUD $77,000 - $80,000 per annum, plus superannuation **About Us**: Excel Pacific Australia Pty Ltd is a leading importer and wholesaler of quality timber and...
-
Subway Sandwich Artist
6 days ago
Hallam, Australia Subway Full timeWe have several **Sandwich Artist **positions available at the following Subway stores: **Subway Hallam** **Subway Narre Warren** **Shifts Schedule**: - Morning staff - Day/Lunch staff - Evening shift There are lots of opportunity to grow with **Australia’s largest subway group**. There will be training and career pathways. School going students are...
-
Medical Homecare Technician
2 days ago
Hallam, Australia Supagas Pty Ltd Full timeGenerous Base Salary and Superannuation Guarantee - Continual ongoing support and training provided - A dynamic and autonomous Role **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an...
-
Concreter/kerby/labourer
1 week ago
Hallam, Australia KerbCo Construction Pty Ltd Full timeKCC Construction specialising in Kerb and Channel Civil works are on the hunt for a new full time employee in the South East Suburbs must have the following. - Experience in kerb and channel or concreting - Drivers license - White card - Physically fit - Be able to work away for short periods - Reliable - Must be able to work in team environment - Wage...
-
Cleaner (Part-time)
2 days ago
Hallam, Australia Maritime HR Pty Ltd. Full timePART TIME CLEANING - COMMERCIAL **Role details**: - 4 hours, once per week Friday or Saturday evening - Classification: Level 1 - Cleaning Services Award - Base rate $33 plus 11.5% Superannuation Your day shift will include general office cleaning including, but not limited to office toilets. You will work independently. **Role requirements**: -...
-
Experienced Waterproofer
1 week ago
Hallam, Australia Sure Seal Waterproofing Full timeSure Seal Waterproofing service all areas of Melbourne and surrounding suburbs. We are committed to providing the upmost quality in service and product. At Sure Seal Waterproofing we provide a full range of waterproofing services. We specialize in new homes, renovations, bathrooms, balconies, water testing and leak analysis. **Must have the following** -...