Service Technician

2 days ago

Hallam, Victoria, Australia dormakaba Australia & New Zealand Full time $60,000 - $90,000 per year

Do you want to further your career and work for a Global Industry Leader?

Can you provide a high level of customer service?

We are looking for a Service Technician who will lend their mechanical/technical expertise to our commercial, retail, institutional and industrial customers. This position represents a great opportunity to combine your customer service and technical skills.

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

We're seeking a mechanically minded, safety-aware technician (automatic door experience a bonus, not essential). You'll work independently on preventative maintenance, repairs, fault diagnosis, and major works for automatic, swing, and revolving doors, plus support installations for new and existing clients. No two days are the same

Key Responsibilities

  • Service, repair, and maintain automatic, sliding, swing, and revolving doors.
  • Diagnose faults and carry out breakdown repairs quickly and safely.
  • Install and commission new door systems to manufacturer standards.
  • Perform scheduled preventative maintenance to maximise equipment uptime.
  • Manage and restock your service vehicle, tools, and parts inventory.
  • Work independently across your allocated service area, including after-hours callouts when required.
  • Provide clear, professional communication to customers and identify upgrade or service opportunities.
  • Follow all safety procedures, use PPE correctly, and maintain compliance on customer sites.

A pre-employment medical, including drug and alcohol screening will be required.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this role could be a fantastic next step in your career.

  • All tools of trade supplied including an iPad and mobile telephone.
  • Company uniform and fully maintained company branded vehicle.
  • EAP Program for all employees.
  • Respectful and supportive working culture.
  • Peer to Peer Recognition via our 'AAA' Nominations and awards
  • Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
  • Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more

To contribute to the ongoing success of maintaining our renowned reputation for our products, we offer a 24/7 service to our customers. For this role, you will also be on an after-hours roster on a rotational basis within your team.

To learn more about us and what we do, visit our website:

Don't miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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