Medical General Practice Manager

Join Our Team at Station Medical Clinic & Cosmetic Express in Chatswood

Position: Full-Time Medical General Practice Manager

Are you a seasoned professional with a passion for healthcare management and a commitment to delivering exceptional patient care? Station Medical Clinic & Cosmetic Express in Chatswood is seeking a dedicated and experienced Practice Manager to join our dynamic team. This full-time role is crucial in ensuring the smooth operation of our clinic and the delivery of high-quality medical and cosmetic services to our community.

About Us:

Station Medical Clinic is a leading general practice, and Cosmetic Express is a premier cosmetic clinic located in the vibrant heart of Chatswood, New South Wales. Our clinics are dedicated to providing exceptional medical and cosmetic services to our community, supported by a team of healthcare and cosmetic professionals committed to excellence. We pride ourselves on fostering a positive, supportive work environment focused on comprehensive patient care and aesthetic solutions.

Essential Qualifications and Skills:

1. Previous Practice Management Experience: Proven experience in managing a medical practice or similar healthcare facility. (REQUIRED)
2. Teamwork and Leadership: Demonstrated ability to work collaboratively with a team and provide effective leadership.
3. MedicalDirector Experience: Proficiency in using MedicalDirector software for practice management.
4. Familiarity with Medicare MBS: Strong understanding of the Medicare Benefits Schedule (MBS) and its application in a clinical setting.
5. Customer Service Attitude: Exceptional customer service skills, with a patient-centric approach.
6. Organisation and Time Management: Excellent organisational skills with the ability to manage time effectively and multitask.
7. Rostering Experience: Experience in staff scheduling and rostering to ensure smooth clinic operations.

Preferred Qualifications and Skills:

1. Worker's Compensation and Third-Party Claims: Knowledge and experience in handling worker's compensation and third-party insurance claims.
2. Technological Proficiency: Tech-savvy with the ability to quickly learn and adapt to new technologies and software.
3. Google Suite Familiarity: Experience with Google Docs, Google Drive, and Google Sheets.
4. Wix Knowledge: Familiarity with managing a website using Wix platform.
5. HotDoc and HealthEngine: Experience with online booking and patient engagement platforms like HotDoc and HealthEngine.
6. Cliniko: Proficiency in using Cliniko practice management software.
7. General Practice Accreditation: Experience in achieving and maintaining general practice accreditation.
8. High-Pressure Environment: Ability to work efficiently in a high-pressure environment and handle stressful situations with poise.
9. Email and Calendar Management: Expertise in managing emails and calendars, ensuring all communications and appointments are well-organised.

Additional Ideal Traits:

Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with staff, patients, and external stakeholders.

Problem-Solving Abilities: Strong problem-solving skills and the ability to make sound decisions quickly.

Financial Acumen: Understanding of financial management, including budgeting and financial reporting.

Flexibility and Adaptability: Ability to adapt to changing circumstances and manage multiple priorities effectively.

Continuous Improvement Mindset: Commitment to continuous improvement and staying updated with best practices in healthcare management.

Ethical and Professional Conduct: Adherence to high ethical standards and professional conduct in all interactions and decisions.

Responsibilities:

• Overseeing daily operations of both the medical and cosmetic clinics to ensure efficient and effective service delivery.
• Leading and supporting clinic staff, fostering a positive team environment.
• Managing patient records, appointments, and billing processes.
• Ensuring compliance with healthcare regulations and standards.
• Handling patient and staff enquiries, resolving issues promptly.
• Coordinating staff schedules and rostering to optimise clinic operations.
• Implementing and maintaining practice management software and other technologies.
• Managing financial aspects of the clinic, including budgeting and reporting.

What We Offer:

• A competitive remuneration package.
• A supportive and friendly team environment where your contribution is valued.
• The chance to make a meaningful difference in the lives of our patients and clients.
• A convenient location in Chatswood, easily accessible by public transport.

How to Apply:

If you are a motivated individual with the required qualifications and skills, and are passionate about leading a dedicated healthcare team, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and qualifications here on seek or email to

Join Station Medical Clinic & Cosmetic Express and contribute to our mission of delivering outstanding healthcare and cosmetic services to our community. Apply today