Medical Receptionist

1 week ago

Sydney, New South Wales, Australia Chatswood Medical Practice Full time $70,000 - $120,000 per year
  • Greet patients and visitors in person and over the phone with warmth and professionalism.
  • Manage appointment scheduling, rescheduling, and cancellations using Best Practice and HotDoc software.
  • Handle patient check-ins, confirm identities, process intake forms, and notify providers of arrivals.
  • Maintain and update patient records in the practice management system.
  • Answer incoming calls and inquiries, directing or escalating as required.
  • Process payments and coordinate billing or Medicare claims.
  • Maintain front-office supplies and ensure efficient workflow.
  • Support the clinical team with administrative and clerical tasks.
  • Provide a calm and reassuring presence, especially for anxious patients.

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