Project Manager

PURPOSE OF THE ROLE

Be part of a team of delivery specialists in creating the best digital experiences for our customers. You'll find yourself engaging with senior stakeholders across the business to ensure all parts of the features we deliver meet or exceed expectations as part of a complex financial system.

You'll be a part of a significant strategy to create and maintain Australia's best web-based digital platforms for quoting, selling, and managing insurance policies. With a key focus being customer experience, the platforms allow our customers' channel of choice without compromise of experience.

As a key member of a delivery team, you'll ensure each of the projects you're responsible for is set up for success by being the key interface, managing risks, reporting, workshops, alignment across delivery streams as needed, communications and enablement of the projects to complete successful delivery.

THIS IS A 12 MONTHS MATERNITY COVER

POSITION ACCOUNTABILITIES

• Achieve specific business outcomes by delivering customer, consultant and business-focused digital web solutions for quoting, selling, and managing insurance policies.
• Manage Projects from inception to close through Initiation, Planning, Executing, Monitoring and Controlling phases.
• Engage in, and perform key Agile duties with your delivery teams, typically running Steering Groups, Stakeholder Sessions, Post-Implementation Reviews and discovery workshops.
• Work closely with subject matter experts and/or business representatives to analyse and understand business needs, expectations and constraints.
• Take ownership of the entire project lifecycle: designing and delivering comprehensive project plans, proactively mitigating risks, and ensuring all deliverables are met on time, within budget, and to the required standard, ultimately exceeding stakeholder expectations.
• Assess risks and issues and develop plans aimed at effectively removing and/or managing them.
• Actively engage with technology counterparts to ensure timely delivery of initiatives and projects.
• Assist in providing recommendations for resource allocation, including early identification and reporting of capability and capacity issues or constraints to management.
• Provide effective representation at project meetings (both internal and cross-departmental)
• Timely delivery of status reports and other project documentation as required.

• Identify areas of ongoing development and improvement to the delivery and Project Management Framework, including:

• • Achievement of assigned project tasks within agreed time frames; and

• Increasing effectiveness of project delivery

• Work closely with the change management department to create and implement change and communication plans.

• Actively contribute to a Community of Practice to ensure alignment across the Project Manager role in the delivery process.
• Champion a culture of risk and compliance across the division
• Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training.

QUALIFICATIONS AND EXPERIENCE

• Demonstrated experience in the field of Project Management, including the application of tools and techniques of PMP, Prince2 or similar methodologies (Min. 5 years experience).
• Demonstrated experience in process improvement and/or system enhancement in the Software development area.
• Demonstrated ability to organise and lead project teams.
• Ability to communicate effectively across all levels of the organisation to drive successful delivery of outcomes
• Demonstrated a high level of organisational and prioritisation skills
• Excellent communication, consultation, negotiation and stakeholder management skills
• Demonstrated analytical, reasoning and problem-solving skills
• Self-motivated with an ability to work autonomously
• A "can do", team-focused attitude
• Demonstrated time-management skills
• Capacity to understand complex business principles and concepts
• IT literacy and the ability to learn new systems
• Financial Services/ Insurance experience, preferably in General Insurance (would be highly regarded but not essential)
• Tertiary Qualifications in a business-related discipline (ideal, but not essential)
• Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment
• Project Management certification (PMP, Prince2 or similar) (ideal, but not essential)

OUR PERKS

• Location – This role is based in Toowong.
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

ABOUT US

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.