Project & Change Manager

The role

Reporting to the Senior Manager, Projects & Change within our Partnerships & Alliances team, you'll lead the delivery of key initiatives that underpin the success of our White Label and Alliance Insurance Products. You'll work across a variety of delivery methodologies to bring clarity, structure, and momentum to strategic projects – helping deliver value to our partners and customers alike.

This isn't a pure tech project role – it's about navigating complex people and process environments, coordinating with external partners, and influencing outcomes in a regulated industry.

Key responsibilities:

• Lead end-to-end project planning and delivery across insurance partnership initiatives
• Adapt delivery approach to suit each project (agile, hybrid, or traditional)
• Coordinate cross-functional teams and external partners to meet performance goals
• Support compliance with risk, control, and contractual obligations
• Drive continuous improvement through retros, stakeholder feedback and delivery metrics
• Collaborate closely with senior stakeholders, including executives, operations teams, and consultants
• Manage delivery timelines, risk mitigation and clear, transparent reporting

What experience you'll bring

• 3+ years' experience as a Project Manager, ideally in financial services or a highly regulated environment
• Comfortable working across delivery methodologies (Agile, Waterfall, hybrid)
• Strong interpersonal and stakeholder management skills
• Confidence dealing with ambiguity and shifting priorities
• Experience working with third-party vendors or partners (highly desirable)
• Certifications in Agile, PRINCE2 or PMP

Our Perks

• Location – Toowong
  
  Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.