Retail Customer Service Representative

11 hours ago

Port Melbourne Victoria, Australia The Laundry Box Full time $45,000 - $60,000 per year

Laundry Box are Melbourne's Premier Dry Cleaner and Clothing Alterations specialists. We are expanding and require two additional Customer Service team members. We are looking for dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Port Melbourne, Brighton & Elwood stores. Customer service experience required. We are looking for energetic, hard working, friendly and customer focused people to join our fun and fantastic team. Some experience and/or study in fashion would be amazing for this role.

Full training on our Point of Sale system and cleaning processes is provided. Role includes daily store operations, serving customers for dry cleaning, serviced laundry and clothing alterations needs. Other duties include cash handling responsibilities, sorting and racking of customer orders and general tidying of the store. Work days are from Monday to Saturday with the occasional Sunday when required (great penalty rates on weekends). Customer service experience is important and flexibility on hours is essential. Fun and friendly environment with good hourly rate.

Key responsibilities for this role are, but no limited to:

  • Provide customer service for dry cleaning, laundry and clothing alterations
  • Point of sale transactions and cash handling
  • Assist the dry cleaning team with wash and fold duties
  • Assist with general in-store or phone based enquiries
  • Liaise with our delivery team for store orders and customer drop offs/pick ups
  • General store cleaning and tidying

Skills and experience:

  • Must have demonstrated customer service experience (ideally 1 year+ in retail)
  • Minimum of 2+ years customer service experience is required
  • Flexible availability to work most days, including some weekends
  • Must be available to work a minimum of 4-5 days per week as part of flexible scheduling requirements
  • High level of accuracy and attention to detail
  • Working knowledge of computers and ideally POS systems
  • Ability to learn fast and work efficiently
  • Ability to operate independently
  • Ideally some knowledge of fashion & garments for alterations pinning or fabric knowledge for dry cleaning
  • Must possess valid Australian work rights or appropriate work visa

  • Customer Service Representative

    1 week ago

    Port Melbourne, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: About the Company The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf-life sensitive...

  • Customer Service Representative

    1 week ago

    Port Melbourne, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Port Melbourne, Brighton & Elwood stores. Customer service experience...

  • Customer Service Representative

    2 weeks ago

    Port Melbourne, Australia Davidson Group Services Full time

    We have a 12 month contract opportunity for an experienced Customer Service Representative, based in Port Melbourne. Working for a leading automotive brand, you will provide end-to-end case management for customers, dealers and internal business inquiries. Striving to support the brands fantastic reputation, you will help assist with enquiries ranging from...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service Representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    3 days ago

    Melbourne, Australia Robert Half Full time

    On-site role. Manage inbound customer service calls. Liaise with warehouse and transport companies. Ensure timely deliveries of orders to customers. **The Company** Our client is a reputable company within the retail industry who is seeking a Customer Service Representative to join their Melbourne team. **The Role** Your fit within the role will be...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia Hudson Australia Full time

    **A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.** **Customer Service Representative (Business to Business)** - International manufacturer and distributor of sports apparel - Flexible hybrid work model - Great employee perks and discounts - Great work culture and a...

  • Customer Service Representative

    19 hours ago

    Melbourne, Australia WeXchange Currency Exchange Full time

    As a customer service representative, you will be responsible for providing excellent service to customers who require assistance with exchanging currencies at our in-store location in the Melbourne CBD. You must be knowledgeable about different currencies, exchange rates and money practices around the world, as well as providing accurate information and...

  • Customer Service Representatives

    20 hours ago

    Melbourne, Australia Suncorp Group Full time

    **We have multiple exciting opportunities for Customer Service Representatives to join our CIL Insurance Team in Melbourne.** **Position Overview**: - **Job Title**: Customer Service Representative - **Brand**: CIL Insurance - **Role Type**: Permanent Full-time - 37.5 hours per week - **Location**: 530 Collins Street, Melbourne VIC 3000 - **Work...

  • Customer Service Representative

    15 hours ago

    Altona, Victoria, Australia Silk Contract Logistics Full time $60,000 - $90,000 per year

    At Silk Contract Logistics, our people are at the heart of what we do.We foster a supportive and inclusive workplace that prioritises safety, well-being, and professional growth.With more than 45 sites nationwide, we are a leader in integrated port-to-door logistics across Australia, providing tailored services to some of the world's biggest brands. Our...

  • Customer Service Representative

    5 days ago

    Melbourne, Australia Sharp & Carter Full time

    Growth & development opportunity | Collaborative team culture - $70,000-75,000+super | Working at the head office - Based at Melbourne Airport **About the role** In this role, you'll be based within the Finance & Admin team with 16 other employes Your days will involve managing incoming calls, processing customer orders, responding to queries, resolving...