Customer Service Representative

17 hours ago

Port Melbourne, Australia The Laundry Box Full time

Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Port Melbourne, Brighton & Elwood stores. Customer service experience required. We are looking for energetic, accountable, hard working, friendly and customer focused people to join our fun and fantastic team.

Full training on our Point of Sale system and cleaning processes is provided. Role includes daily store operations, serving customers for dry cleaning, serviced laundry and alterations needs. Other duties include cash handling responsibilities, while assisting with cleaning and shirt ironing duties while not attending to customers. Work days are from Monday to Saturday with the occasional Sunday when required. Customer service experience is important and flexibility on hours is essential. Fun and friendly environment with good hourly rate.

**Key responsibilities for this role are, but no limited to**:

- Provide customer service for dry cleaning, laundry and clothing alterations
- Point of sale transactions and cash handling
- Assist the dry cleaning team with shirt ironing on our shirt robot
- Folding and packing customer cleaned doonas
- Assist with general in-store or phone based enquiries
- Liaise with our delivery team for store orders and customer drop offs/pick ups
- General store cleaning and tidying

**Skills and experience**:

- Must have demonstrated customer service experience (ideally 1 year+ in retail)
- High level of accuracy and attention to detail
- Working knowledge of computers and ideally POS systems
- Ability to learn fast and work efficiently
- Ability to operate independently
- Ideally some work experience working with clothing and/or an interest in fashion

Work Remotely
- No

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 25-40 per week

**Salary**: $26.73 - $48.11 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
All team members and customers are provided with face masks and we have instore branded sanitising stations.

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Representative

    6 days ago

    Port Melbourne, Australia Davidson Group Services Full time

    We have a 12 month contract opportunity for an experienced Customer Service Representative, based in Port Melbourne. Working for a leading automotive brand, you will provide end-to-end case management for customers, dealers and internal business inquiries. Striving to support the brands fantastic reputation, you will help assist with enquiries ranging from...

  • Customer Service Representative

    1 week ago

    Port Melbourne, Australia The Laundry Box Full time

    Laundry Box are Melbourne's premier Dry Cleaner and alterations specialists. We are expanding and require dedicated, well presented, customer service focused, reliable, hardworking and trustworthy Customer Service Representatives to help deliver excellent customer service from our Port Melbourne, Brighton & Elwood stores. Customer service experience...

  • Customer Service Representative

    17 hours ago

    Port Melbourne, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: About the Company The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf-life sensitive...

  • Customer Service Representative

    1 week ago

    Port Melbourne, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia National Auto Glass Supplies Full time $50,000 - $80,000 per year

    National Auto Glass Supplies is Australia and New Zealand's premier importer and wholesaler of automotive glass products.We are currently seeking a self-motivated individual to join our team as afull-time Customer Service Representative, working out of our distribution centre in Dandenong South, VIC.Role OverviewAs our Customer Service Representative, your...

  • Customer Service Representative

    6 days ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service Representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    1 week ago

    Melbourne, Australia Eightcap Pty Ltd Full time

    Customer Service Representative Position title: Customer Service Representative Department: Customer Service - CN Desk Location: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000 Reports to: Customer Service Manager Company Overview Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia Prowell Group Full time

    **Multiple Financial Sector Roles** Our client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs...

  • Customer Service Representative

    6 days ago

    Melbourne, Australia AmerisourceBergen Full time

    **What you will be doing**: **_ PRIMARY DUTIES AND RESPONSIBILITIES:_** - Route shipments, considering commodity and volume, temperature control, and transit time requirements ensuring timely delivery. - Communicate with multiple external and internal customers - Adhere to all procedures, work instructions, and regulatory requirements in performing the job -...