Administrative Assistant/Receptionist

2 days ago

Mount Waverley, Victoria, Australia Vital Ease Pty Ltd Full time $50,000 - $60,035 per year

About Us: Ability Ease PTY LTD specialises in home maintenance and medical equipment/mobility aids, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.

Job Description: We are looking for a highly organised and detail-oriented Administrative Assistant to join our team. The ideal candidate will be responsible for a wide range of administrative and office support activities to facilitate the efficient operation of the organization.

Responsibilities:

  • Answer and direct phone calls with excellent customer service
  • Organise and schedule appointments
  • Write and distribute email, correspondence memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Prepare quotes and invoices
  • Coordinate work with handymen and other stakeholders such as plumbers, electricians, and tilers
  • Utilise CRM, accounting, and other relevant software

Requirements:

  • Proven experience as an Administrative Assistant or Office Admin Assistant
  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, like printers and fax machines
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organisational skills with the ability to multi-task
  • High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
  • Experience with CRM and accounting software
  • Strong customer service skills
  • Patience and an outgoing personality
  • Ability to coordinate effectively with various stakeholders

Why Join Us:

  • Be part of a mission-driven company dedicated to making a difference in the lives of our clients
  • Collaborative and supportive work environment
  • Opportunities for growth and professional development
  • Competitive salary and benefits package

Job Type: Full-time

Pay: $50,000.00 – $60,035.41 per year

Benefits:

  • Employee discount
  • Professional development assistance

Application Question(s):

  • What is your pay expectations?

Experience:

  • MS Office: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)

Licence/Certification:

  • Police Check (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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