Office Administrator

The Company Northrop Consulting Engineers is an employee-owned, multi-discipline consultancy that has been established for over 45 years. We have an open management structure that embodies a diverse, inclusive and flexible workforce for all our employees.

We currently employ over 500 staff across nine offices in NSW, ACT, QLD, and VIC. We are essentially a people business that grows by creating opportunities for our people to help build the business and their career. When you join Northrop, you join a company that will support you to excel both professionally and personally.

The Role We're looking for a proactive Office Administrator to be the go-to support for our Coffs Harbour office.

You'll own the day-to-day running of the office—front-of-house, operations and project support—while staying connected with our wider Business Support team, particularly Newcastle.

This is a fast-paced, client-facing role where no two days look the same. You'll work with everyone from engineers and project managers to senior leadership, keeping things running smoothly and making our office a great place to work.

Day to day responsibilities include:

• Be the welcoming face of our office—manage reception, calls, inbox and client visits
• Coordinate meetings, catering and travel; keep spaces and supplies in top shape
• Provide engineering & project support: proposals, tenders, reports and project records
• Liaise with our central Accounts team on invoicing, receipting and client billing queries
• Assist with onboarding/offboarding, team events and internal initiatives
• Contribute to continuous improvement in our Business Support systems and processes
• Champion WHS by maintaining a safe, tidy workplace

The Candidate You will have access to many opportunities within Northrop and with our support we will help you to develop your career and make it happen. Applications are sought from candidates who meet the following attributes:

• Proficient computer skills.
• Strong Excel and Word experience.
• Working as a team.
• Ability to work under pressure, prioritise work and meet deadlines.
• Professional personal presentation.
• Demonstrate professionalism and objectivity in all work matters.
• Strong accountability and reliability.
• Ensure that all requirements and commitments are met in accordance with procedures.
• High attention to detail.
• Strong interpersonal and relationship-building skills
• Excellent written and verbal communication and a polished phone manner
• Initiative and great time-management—you thrive when working both independently and with remote teammates
• A positive, solutions-focused mindset and the professionalism to handle sensitive information

What does working at Northrop look like to you?

At Northrop we understand that the key to success is our people. Together we are creating a workplace that values an inclusive culture. We are proud of our family feel and collaborative working environment.

• Benchmarked salary package with annual salary reviews.
• Paid parental leave (primary carer, maternity and partner leave).
• Salary income protection insurance.
• We offer alternative public holiday leave for those needing to substitute another day for a public holiday to celebrate a religious belief, etc.
• Respectful, supportive and collaborative culture.
• We Empower: Mentoring programs, internal and external training and monthly career development/one-on-ones.

Northrop Coffs Harbour Northrop Consulting Engineers has established a strong presence in Coffs Harbour, reflecting both the company's growth and its dedication to the local community.

The Coffs Harbour team is a tight-knit group of professionals who bring a personal, down-to-earth approach to their work. The team are local to the area and so they understand the region, its needs, and the value of genuine relationships. The Coffs Harbour team are big on expertise, with a strong collaborative spirit and a passion for creating spaces that improve how people live, work, and connect.

Community involvement is a cornerstone of the local office culture. Northrop proudly supports local Coffs Harbour initiatives and charities such as Ronald McDonald House raising funds to support families in need.

From essential infrastructure projects like the Coffs Harbour Maritime Operations Centre to everyday collaborations with local councils and developers, Northrop's team is hands-on and driven by purpose. They design with heart, always aiming to make a real impact on the local community

How to apply? To apply for this role, please submit a comprehensive resume as well as a brief covering letter by clicking on the "Apply" tab.

If this role is not quite what you are after but are interested in finding out more about future opportunities with Northrop, please head over to our EOI link: 

Northrop is an equal opportunity employer.