Telephonist / Customer Service

2 weeks ago

Molendinar, Queensland, Australia Jet Couriers - Gold Coast JM Full time $40,000 - $60,000 per year

Telephonist / Customer Service Representative

Founded in 1996, Jet Couriers is a proudly Australian owned and operated company and a leader in the transport industry providing Courier and Logistics services in Australia, New Zealand, and the USA.

At Jet Couriers, we value our staff as priority one and we pride ourselves in the POSITIVE CULTURE we have built over the years with our operations team.

We are looking for our next superstar to join our Customer Service team at our Molendinar depot.

The Customer Service staff are responsible for providing a superior level of customer service to all clients. This involves the courteous and efficient answering of telephones, ensuring all bookings are made in conjunction with customer expiations and service levels, as well as assisting with queries, complaints and general clerical duties in the office.

Job Type - Full-time - Permanent

This is a permanent, full-time opportunity offering:

  • The opportunity to work alongside a professional, Positive and Supportive team

  • A commitment to fostering a healthy work-life balance

  • Working Monday - Friday 7am to 3pm (no weekends)

  • A thriving workplace with a fantastic work environment

All Jet Couriers Customer Service Officers shall have the following:

  • A friendly attitude with excellent communication skills

  • Full working rights in Australia (Citizen, permanent resident)

  • Professional and confident telephone manner

  • Accurate data entry skills for customer bookings

  • A good work ethic

  • A demonstrated recognition of the importance of punctuality

  • Providing support to our operations team

  • A Good knowledge of Gold Coast and Brisbane suburbs an advantage

Please apply via the link supplied on this page, we look forward to hearing from you.

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