Customer Relations Consultant

6 days ago

Essendon Fields Victoria, Australia Autoleague Full time $60,000 - $80,000 per year

Are you self-motivated, dedicated and understand the importance of always putting the customer's needs first?

We have an exciting opportunity to develop a rewarding careerasa Customer Relations Consultant at Essendon Fields Mazda To succeed in this role, you will need proven experience at providing excellent customer service and continuous maximisation of guest satisfaction.

As a Customer Relations Consultant, you will be responsible for promptly answering incoming customers calls, identifying their needs, efficiently booking vehicles in for service appointments, following up, providing solutions to customer queries, and liaising with internal departments. You will also act as a passionate brand ambassador, consistently promoting the highest standards of courtesy and integrity when interacting with our customers.

YOU:

  • Outstanding communication skills and ability to provide excellent customer service
  • Ability to professionally handle high call volumes with a helpful and bright phone manner
  • Strong time management, multi-tasking and organisational skills
  • Focused on continuously delivering results and exceeding customer expectations
  • Articulate with the ability to quickly establish rapport
  • Highly personable and empathic with exceptional listening and influencing ability
  • Computer literate with strong accuracy and attention to detail
  • A valid Drivers' Licence is required
  • Inbound / Outbound Customer Service Expertise within a Call Centre Environment is highly regarded

What's In It For YOU?

  • Competitive renumeration
  • Vibrant team environment and supportive management
  • Opportunities for career progressions
  • Work for one of the largest automotive groups in Australia
  • Paid Parental Leave

Are you ready to join the very best in the industry and take your career to the next level? Your exciting future is only one click away... Email your resume to us by clicking 'Apply Now'.

*Due to the number of applications we will be only contacting those who have been shortlisted

Please note: Autoleague is an Equal Opportunity Employer - Women are Encouraged to Apply.  All shortlisted applicants will be required to undertake a pre-employment checks including police and medical checks.

  • Customer Relations Consultant

    7 days ago

    Essendon Fields, Australia AutoLeague Full time

    Generous Earning Potential + Ample Employee Benefits! - High Performing Culture | Ample Opportunities for Advancement - Essendon Fields Location If you're outgoing, energetic, and dedicated to providing the** Ultimate Customer Experience,**we want you on our team! **Your new company** **Essendon Mazda** are seeking a **Customer Relations Consultant** to...

  • Customer Relations Consultant

    7 days ago

    Essendon Fields, Australia AL Essendon Pty Ltd Full time

    Vibrant Team Environment & Supportive Management - Excellent Salary Package & Comprehensive Training - Personal & Professional Growth Opportunities **Essendon Mazda** are looking for a compassionate, empathetic and organised **Customer Centric** professional to join their **Customer Relations** team who thrives on delivering and exceeding customer...

  • Workplace Relations Advisor

    1 week ago

    Essendon Fields, Australia Linfox Full time

    Job no: 760527 Work type: Full time **Location**: Essendon Fields - VIC - Australia Applications close: 03 Aug 2025 6:00 PM AUS Eastern Standard Time At Linfox, we believe that together, anything is possible. Join a team that uses sophisticated technology to deliver essential goods and services for Australia’s largest companies. Work with major customers...

  • Workplace Relations Analyst

    2 weeks ago

    Essendon Fields, Australia Linfox Full time

    Job no: 759844 Work type: Full time **Location**: Essendon Fields - VIC - Australia Applications close: 09 May 2025 11:55 PM AUS Eastern Standard Time Here at Linfox, we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in...

  • Customer Support Consultant

    15 hours ago

    Essendon Fields, Australia Probe CX Full time $40,000 - $60,000 per year

    We are on the lookout for a Casual Customer Support Consultant to join our existing team based in Essendon Fields, Victoria.This role offers true flexibility and fantastic work life balance so you can enjoy your other activities, family or study outside of work hours.Successful applicants will be switched on, motivated and confident with excellent...

  • Customer Support Consultant

    19 hours ago

    Essendon Fields, Australia Probe CX Full time

    We are on the lookout for a Casual Customer Support Consultant to join our existing team based in Essendon Fields, Victoria. This role offers true flexibility and fantastic work life balance so you can enjoy your other activities, family or study outside of work hours. Successful applicants will be switched on, motivated and confident with excellent...

  • Customer Support Consultant

    15 hours ago

    Essendon Fields VIC, Australia Probe CX Full time $45,000 - $65,000 per year

    We are on the lookout for a Casual Customer Support Consultant to join our existing team based in Essendon Fields, Victoria.This role offers true flexibility and fantastic work life balance so you can enjoy your other activities, family or study outside of work hours.Successful applicants will be switched on, motivated and confident with excellent...

  • New Vehicle Sales Consultant

    1 week ago

    Essendon Fields, Australia Autoleague Full time

    Are you a dynamic and driven professional with a passion for sales and customer satisfaction? Do you thrive in a high-energy, high-volume environment? If so, we want you to join our team as the** New Vehicle Sales Consultant** at **Essendon Mazda**! We are seeking a **New Vehicle Sales Consultant** to join our enthusiastic New Vehicle Sales Team. As a part...

  • New Vehicle Sales Consultant

    2 weeks ago

    Essendon Fields, Australia AutoLeague Full time

    Generous Retainer + Uncapped Commissions $$$ - Monthly BBQs, Paid Birthday Leave, Free Employee Assistance Program + more! - Essendon Fields Location Sound like **YOU**? Well look no further, we have the perfect role for you! **Your new company** *** A Zoom-Zoom feeling you’ll want to experience over & over again. Our mission is to set ourselves apart...

  • Car Sales Consultant

    6 days ago

    Essendon Fields, Victoria, Australia Blinkr Full time $60,000 - $120,000 per year

    Join Our Team as a Full-Time Car Sales Consultant at blinkr Essendon FieldsAre you passionate about cars and dedicated to delivering outstanding customer experiences?Do you have the drive to excel in a fast-paced, dynamic environment?If so, blinkr invites you to become a vital part of our team as a Full-Time Car Sales Consultant Previous experience working...