Corporate Information Systems Administrator Trainer

About the role

We have an exciting opportunity for a skilled records management professional with strong records system administration knowledge and experience to join our positive, customer focused Corporate Information Team.

As our new Corporate Information Systems Administrator Trainer, you will inspire and facilitate success by leading the records system administration function and team. Key responsibilities will include leading core records system administration work, delivering records system training for new staff, designing and delivering refresher training, troubleshooting system integration and other issues raised by customers, liaising with vendors and the IT applications team, supervising the work of the records system administration team and supporting the Head of Corporate Information with strategic projects. You will report to the Head of Corporate Information and work collaboratively with the Corporate Information team and broader Chief Information Office department on a number of our key projects.

This is a full-time permanent role based at Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 6 classified role. Remuneration will be $98,353.35 to $107, depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

• Experience in administration and ongoing maintenance of an Electronic Records and Document Management System (EDRMS)

• Experience and demonstrated ability in an Information Management role

• Excellent interpersonal skills, including communication skills (both written and verbal), consultation and negotiation skills

• Demonstrated experience in developing and delivering records and information management related training programs, especially EDRMS training to staff

• Proven record of being an effective, proactive team member with the ability to work alone and in a team, prioritising issues while managing high workload volumes
• Experience in developing and motivating staff desirable.
• Tertiary qualifications in an information management related discipline and relevant experience, or less formal qualifications with extensive experience

How to apply

Please submit your application, including your resume and cover letter online via the 'Apply' button by
5pmon 20th October 2025.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Fleur Watters, Head of Corporate Information, at  or on

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received, and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

• Accrued or rostered days off available for full-time roles, depending on operational requirements

• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

• Salary sacrifice option for Council-owned childcare fees

• Opportunities to take on temporary roles or work in different teams to build skills and support career growth

• Support towards further study

• 50% off Knox Leisureworks memberships

• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit

Inherent requirements

To view the inherent requirements for this position please see attachment below.

• Office Based role(s) - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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