Intake and Assessment Officer

5 days ago

Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 per year
Job Description
  • Permanent, Part Time 22.8 hours per wee
  • $97,099.24 per annum plus Superannuation
  • Join the Community Health & Wellbeing team

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Collaborate with clients, families, and service providers to develop personalised care plans that align with the client's goals, preferences, and available funding.

What you'll be doing:

  • Provide tailored, episodic assistance to eligible clients, including individuals from Aboriginal and Torres Strait Islander (ATSI) and Culturally and Linguistically Diverse (CALD) backgrounds, to identify and overcome barriers to accessing services that meet their needs.
  • Conduct individualised assessments of clients, ensuring a comprehensive understanding of their needs, preferences, and challenges to create effective, person-centred care plans.
  • Identify and address gaps in access to services for SAH, HACC PYP, and CHSP target groups.
  • Evaluate and assess the effectiveness of the ADS intake, offering recommendations and assistance to ensure responsiveness of our actions
  • Facilitate access to available services for target groups by providing initial direct support and linking clients to relevant services and programs.
  • Actively promote and contribute to processes and systems that facilitate effective teamwork, communication, and collaboration across teams.
  • Engage with colleagues and stakeholders by actively listening, valuing diverse perspectives, and involving others in decision-making and problem-solving.
  • Take ownership of personal and professional development by actively seeking out learning opportunities, training, and feedback to enhance skills and knowledge.
  • Stay informed of industry trends, updates, and best practices by reading relevant literature, attending professional networks, and engaging in external learning opportunities.

The skills and experience you'll bring to the role:

  • Demonstrated knowledge and understanding of the Aged Care Act and relevant regulations, including compliance with the Aged Care Quality Standards and legislative requirements related to assessment processes.
  • Highly developed skills and experience in providing assessments to clients. 
  • Ability to liaise and consult with medical, allied health and other community professionals at all levels. 
  • Ability to work with and assist other staff to effectively support clients according to their individual needs and personal preferences.
  • Highly developed written and verbal communication skills, with the ability to write reports and prepare correspondence.
  • Ability to communicate effectively with, and gain the cooperation of Council staff, recipients and residents from a diverse range of age groups, cultures and backgrounds.
  • Ability to update and maintain administrative records, policies and guidelines.
  • Demonstrated ability to deal with difficult situations, resolve intra-organisational problems and present a positive Council image.
  • Experience in working with diverse client groups, including older adults, people with disabilities, and those from culturally and linguistically diverse backgrounds.

Required Certifications & Qualifications: 

  • Degree or diploma in a relevant field (e.g., Aged Care, Health, Community Services) or lesser formal qualification with substantial experience.
  • Current driver's licence.

Why Hume City Council?

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:

We're better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We're in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. 

  • Intake and Assessment Officer

    5 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 per year

    Job DescriptionPermanent, Part Time 22.8 hours per week$97,099.24 per annum (pro rata) plus SuperannuationJoin the Community Health & Wellbeing teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and...

  • Events and Festivals Officer

    5 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $81,672 - $92,916

    Job DescriptionFixed Term contract until 30 June 2027, Fulltime$81,672 - $92,916 per annum plus Superannuation in accordance with qualification & experienceJoin the Events and Festivals TeamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring...

  • Senior Events Officer

    5 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,199 - $104,941 per year

    Job DescriptionTemporary Fixed Term Fulltime role until 30 June 2027$97,099 - $104,941 per annum plus SuperannuationJoin the Events and Festivals teamHume City Council serves one of Victoria's most dynamic and diverse communities, located in Melbourne's north and northwest. With a population now exceeding 262,000 residents and growing rapidly, Hume is a...

  • Senior Events Officer

    2 weeks ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,199 - $104,941 per year

    Job DescriptionTemporary Fixed Term Fulltime role until 30 June 2027$97,099 - $104,941 per annum plus SuperannuationJoin the Events and Festivals teamHume City Council serves one of Victoria's most dynamic and diverse communities, located in Melbourne's north and northwest. With a population now exceeding 262,000 residents and growing rapidly, Hume is a...

  • Education Operations Officer

    1 week ago

    Broadmeadows, Victoria, Australia Bendigo Kangan Institute Full time $86,224 per year

    Location: BroadmeadowsRole Type: Full Time Fixed Term until 9th February 2026Remuneration: $ 86,224.32 inclusive of 12% super  About The Role:  As an Education Operations Officer, you will be a primary point of contact for students and educators, significantly enhancing the student experience. This service focused role demands excellent communication,...

  • Counsellor Advocate

    2 weeks ago

    Broadmeadows, Victoria, Australia Foundation House Full time $104,000 - $130,878 per year

    About the roleA full time, ongoing positionBased in our Broadmeadows office, with free onsite parkingSalary of k + super + leave loading + salary packagingA full time, ongoing positionBased in our Broadmeadows office, with free onsite parkingSalary of k + super + leave loading + salary packagingRebuilding Shattered Lives – supporting refugees to recover...

  • Municipal Building Surveyor

    2 weeks ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $90,000 - $120,000 per year

    Job DescriptionPermanent, Full time Enjoy a competitive salary packageJoin and lead the Building Control Services teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The Municipal Building...

  • Senior CPP

    1 day ago

    Broadmeadows, Victoria, Australia Department of Families, Fairness & Housing Full time $90,000 - $120,000 per year

    THE ROLEThe Senior Child Protection Practitioner (Community Based) is an outposted child protection position that will work as a part of a team from the Support and Safety Hub (Hubs) in the local area. The position will report to the Team Manager (Support and Safety Hubs). The position will be required to, at times, attend the local Child Protection office...

  • Court Advice

    1 week ago

    Broadmeadows, Australia Department of Justice and Community Safety Full time

    Play a critical role in helping support community safety - Salary range $86,973 - $97,833 plus superannuation - Ongoing full time opportunity based in Broadmeadows About Us The Youth Justice Team provides community-based supervision and a range of case management and support services for young people who are appearing before, or have been sentenced by, the...

  • Parole Officer

    1 week ago

    Broadmeadows, Australia Department of Justice and Community Safety Full time

    Contribute to community safety by proactively motivating and engaging prisoners on parole - Receive ongoing support and development opportunities - Full time, 12 month position based in Melbourne's North About us About the role This also includes identifying risk escalation behaviours and responding appropriately in consultation with managerial staff,...

  • Aps6 Internal Review Officer

    5 days ago

    Broadmeadows, Australia Talent International Full time

    **Job Details**: **Location** Broadmeadows **Salary** Up to AU$58.50 per hour **Job Type** Full Time **Ref** BBBH81991_1673582264 **Contact** Samuel Beckett **Posted** about 4 hours ago **The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community...

  • Trainer and Assessor-commercial Cookery

    2 weeks ago

    Broadmeadows, Australia Institute of Business and Management (Victoria) Full time

    **Job tasks and responsibilities** **About the role**: We are looking for a motivated Trainer for the following qualifications: - SIT30821 Certificate III in Commercial Cookery - SIT40521 Certificate IV in Kitchen Management - SIT50422 Diploma of Hospitality Management You will be responsible for: - Program planning and operations - Delivering...

  • Security Manager

    7 days ago

    Broadmeadows, Australia Serco Full time

    Bring your energy to this security focussed leadership opportunity - Leverage off your experience in contract environments - Maintain, improve and deliver excellence in security operations **About you** You are an energetic leader, with a security minded disposition which allows you to analyse and assess risk and implement appropriate corrective action....

  • Activities Officer

    2 weeks ago

    Broadmeadows, Australia Serco Full time

    Facilitate engaging programs to enhance detainee wellbeing - Support diverse recreational and educational activities - Join a committed team focused on welfare services **Activities Officer - Casual** Please note - You must have some capacity to work some weekdays and minimum 1 day on the weekend every weekend. Ideally, you will be able to work during the...

  • Welfare Officer

    2 weeks ago

    Broadmeadows, Australia Serco Full time

    A full time, permanent role working Monday - Friday, with career development opportunities - Make a positive impact to detainee's health and wellbeing - Access to amazing employee lifestyle benefits, including many discounts and fitness passport - Support detainee wellbeing through compassionate engagement - Facilitate diverse activities that promote mental...

  • Copy of Procurement Officer, Meaap

    1 day ago

    Broadmeadows, Australia Doka Group Full time

    Company Description As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. **Job Description**: Based in Broadmeadows VIC, but reporting to your manager based in Dubai, as the...

  • Practitioner Orange Door

    1 week ago

    Broadmeadows, Australia Uniting Vic.Tas Full time

    **Work within a multidisciplinary team across The Orange Door partner organisations**: - **Increase your take-home pay with up to $15,900 in salary packaging benefits**: - **Full - Time, Ongoing Position based in Broadmeadows** **Your new role**: In this role as an Orange Door Practitioner, you will be responsible for working as part of a...

  • Transition to Work

    1 week ago

    Broadmeadows, Australia Westgate Community Initiatives Group Inc. Full time

    **Multiple Positions Available in Northwest Melbourne.** - **Are you 17-to-24-years old and seeking work?**: - **Do you live in the Melbourne's northwest suburbs (Broadmeadows, Craigieburn, Sunbury)**: - **Interested in positions in hospitality, construction, childcare, administration?** WCIG’s Transition to Work (TtW) service has multiple positions...