Aps6 Internal Review Officer

4 days ago

Broadmeadows, Australia Talent International Full time

**Job Details**:
**Location**

Broadmeadows

**Salary**

Up to AU$58.50 per hour

**Job Type**

Full Time

**Ref**

BBBH81991_1673582264

**Contact**

Samuel Beckett

**Posted**

about 4 hours ago

**The Opportunity**
This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team.

You will be joining a national, virtual team responsible for managing and triaging a pipeline of Participant-driven Plan reviews. This role can be optionally based out of the **Broadmeadows or Geelong offices.**

12 Mont initial term contract paying $58.50 per hour + Super.

**The Role**
**APS 6 Internal Review Case Officer** reporting into EL1 Assistant Director of Internal Review. Your responsibilities will include:

- You will have considerable level of public and internal contact in relation to complex, difficult or sensitive issues
- Working closely with prospective participants and participants to understand the nature and context of their request for a decision to be reviewed.
- Making evidence-based review decisions in line with the client's frameworks,
- Communicating effectively with participants and their representatives to explain reasons for
- decisions, the review and appeals process and available options.
- Monitoring and managing caseloads and ensuring internal reviews are completed within a timely manner.
- Collaborating with team members to share and develop specialised knowledge in areas of
- expertise.
- Contributing to quality improvement activities to enhance service delivery practice, processes and exercising judgment to undertake complex reviews and reach a considered outcome
- Build relationships with persons seeking reviews, and maintaining the relationship
- Analysing complex information, weighing conflicting information and reaching conclusions
- Ensuring that the internal review of decisions is completed within required standards

**About you**
- A high level of knowledge of relevant statutory, regulatory and policy frameworks within the disability sector
- An ability to develop plans and objectives for short term tasks and contributing to strategic planning for longer-term initiatives.
- Experience supporting and working with people with disability and / or carers and family - Aged Care
- Ability to manage a high-volume caseload
- Excellent analytical skills and ability to work in a team dealing with complex information
- Experience assessing complex information within legal and operating process guidelines to make fair and auditable decisions (review decisions assessable but the Administrative Appeals Tribunal)
- Ability to communicate outcomes both written and verbally
- Strong ability to document cases in a CRM or similar system and experience with MS Office suite
- Previous team leadership experience is preferred

APPLY

  • Internal Auditor

    1 week ago

    Broadmeadows, Australia Australian Multicultural Community Center Full time

    Position: Internal Auditor **Requirements**: - Minimum of 3 years of experience working with the National Disability Insurance Scheme (NDIS). - Demonstrated expertise in conducting thorough audits. **Responsibilities**: - Ensure quality assurance by reviewing organizational documents and conducting audits. Position Type: Contract Applicants Must: -...

  • Administration Officer

    2 weeks ago

    Broadmeadows, Australia Payless Energy Full time

    **Job Title: Administration Officer - Compliance Documentation** **Company**: Payless Energy **Location**: Hybrid - Office and Remote (Broadmeadows VIC 3074) **Job Type**: Full-Time (Subcontract) **Salary Range**: $60,000 - $105,000 per year (based on experience) **Supplementary Pay**: Performance Bonuses **Schedule**: 8-hour shift **About Us** At Payless...

  • Freedom of Information Officer

    4 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 - $104,941

    Job DescriptionPermanent Full Time, Opportunity$97,099- $104,941 per annum plus SuperannuationJoin the Governance teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.To provide high level support...

  • Campus Office Administration Officer

    1 week ago

    Broadmeadows, Australia Penola Catholic College Full time

    Real Life Learning - A welcoming and supportive working environment - Opportunity to make a real difference in the development and lives of students We have an amazing opportunity for a Campus Office Administration Officer / First Aid Officer to join Penola Catholic College and work in a fantastic environment. As the Campus Office Administration Officer /...

  • Freedom of Information Officer

    4 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 - $104,941

    Job DescriptionPermanent Full Time, Opporytunity$97,099- $104,941 per annum plus SuperannuationJoin the Chief Finance Office teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.To process FOI...

  • Qc Officers

    2 weeks ago

    Broadmeadows, Australia APG Workforce Full time

    Attractive hourly rate, overtime, and allowances. - Onsite parking - Day and Afternoon Shifts Available **A leading food manufacture with a long-standing reputation for producing highest quality food products are currently looking for QC Officers to join their plant in Broadmeadows.*** **Duties**: Reporting to the Quality Manager your responsibilities...

  • State Office Administrator

    6 days ago

    Broadmeadows, Victoria, Australia Allied Express Full time $60,000 - $80,000 per year

    Are you an organised, proactive, and people-focused professional ready to take the next step in your administrative career?Allied Express Transport is looking for a State Office Administrator to support the day-to-day operations of our Victorian or Queensland offices. In this role, you will ensure the smooth running of the state office by managing...

  • Business Support Officer

    4 days ago

    Broadmeadows, Victoria, Australia Hume City Council Full time $80,000 - $100,000 per year

    Job DescriptionPermanent Fulltime$75,252.28 per annum plus SuperannuationJoin the City StrategyteamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The City Strategy team at Hume is looking for a...

  • Temporary Office Administrator

    19 hours ago

    Broadmeadows, Australia Mploy HR Full time

    _**Who are we?**_ MployHR is a wholly owned Australian labor hire recruitment and HR business with a presence in Melbourne, Sydney & Brisbane. - **Our Client**_ Our client provides formwork, falsework and ground shoring solutions to the global construction industry. They have been designing and supplying equipment for the commercial building, civil...

  • Quality Control Officers

    6 days ago

    Broadmeadows, Australia APG Workforce Full time

    Immediate start - Afternoon Shift -3pm start - From $30+ p/h with Over time availability - State-of-the-Art research laboratories A large Australian owned manufacturer of frozen meat products based in **Broadmeadows** are experiencing a growth in business and are needing experienced Food/Beverage based **Quality Control Officers.** - This will be an ongoing...