Coordination and Administration Assistant

1 week ago

Brisbane, Queensland, Australia Health N Home PTY LTD Full time $60,000 - $90,000 per year

Maternity Leave Contract — Coordinator / Office Administrator

12-month contract (ASAP Start, can full time for the right candidate)

East Brisbane [free secure parking] | Monday–Friday | 8:30am – 5:00pm

Opportunity for ongoing permanent role for the right person

We're seeking a confident, organised and people-focused Coordinator / Office Administrator to join Health N Home during an upcoming maternity leave period. It's ideal for someone who enjoys a consistent workflow, stays calm under pressure, and thrives on being busy as part of a small, supportive team. Full training will be provided, so you'll be supported every step of the way.

What you'll be doing

Coordination

  • Booking continence, wound, and catheter appointments (with travel/report time factored in)
  • Rescheduling and updating nurse calendars as changes occur
  • Confirming appointments and following up when participants don't respond
  • Creating and sending service agreements and quote requests for complex care
  • Following up outstanding service agreements and approvals
  • Monitoring report authorisations, quote returns, and participant payments
  • Dispatching reports once all steps are finalised
  • Managing capacity and referral enquiries via phone and email
  • Entering new referrals into Zander (our client management system)

Office Administration

  • General inbox and phone management
  • Packing orders and dispatching consumables to clients and participants
  • Monitoring and corresponding with participants and families about quotes, invoices, and service-related queries
  • Liaising with other departments to ensure timely and smooth communication across the business
  • Keeping the office clean, stocked and well organised
  • Liaising with service providers (cleaners, couriers, stationery, etc.)
  • Supporting the Operations Manager with admin, data entry, and special projects
  • Filing consumables quotes and assisting with invoice queries
You'll be a great fit if you have:
  • Proven experience in coordination, scheduling, or admin (NDIS/Aged Care or health sector experience a plus, but not essential as full training will be provided)
  • Confidence with digital tools (Zander, Xero, MS365 preferred)
  • Excellent phone and email communication skills
  • Strong time management and attention to detail
  • A flexible, can-do attitude and willingness to take initiative
Why work with us?
  • Full training and structured onboarding provided — we'll set you up for success
  • Make a real impact — your work directly supports better care outcomes for our clients
  • Genuine team culture — we value respect, humour, collaboration and transparency
  • East Brisbane location — easily accessible and surrounded by great local amenities
  • Growth potential — outstanding performers may be offered a permanent position post-contract
Ready to apply?

Please apply through Seek by clicking the "Apply" button now.

Applications close: Friday 5th September 2025

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, those with disability, and members of the LGBTQIA+ community.

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