
Business Success Manager
5 days ago
Business Success Manager (Casual)
Fully Remote | $32 per hour + super
We're looking for a Business Success Manager to join our team on a casual basis. This role is similar to an Account Manager, focused on helping our business clients achieve success with our platform.
What You'll Do
- Act as the main point of contact for a portfolio of business clients
- Build strong, trust-based relationships and ensure clients get maximum value from our services
- Understand client goals and proactively provide advice, guidance, and solutions
- Troubleshoot issues, escalate where necessary, and ensure smooth delivery of outcomes
- Track client performance and success metrics, and share insights to help them grow
- Collaborate internally with support, product, and operations teams to deliver results
What We're Looking For
- Strong communication and relationship management skills
- Experience in account management, customer success, or a similar role (preferred but not essential)
- Ability to understand client needs and provide proactive solutions
- Organised, reliable, and able to manage multiple accounts at once
- A self-starter who enjoys helping others succeed
Why Join Us?
- Flexible casual employment at $32 per hour + super
- Work with a supportive, collaborative team
- Opportunity to make a real impact on small business success
- Gain experience in a dynamic, client-focused role
Job Type: Part-time
Pay: From $32.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Work from home
Work Location: Remote
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