Business Success Manager

2 weeks ago

Remote, Australia Word of Mouth Full time $166,560 - $167,680 per year

Business Success Manager (Casual)

Fully Remote | $32 per hour + super

We're looking for a Business Success Manager to join our team on a casual basis. This role is similar to an Account Manager, focused on helping our business clients achieve success with our platform.

What You'll Do

  • Act as the main point of contact for a portfolio of business clients
  • Build strong, trust-based relationships and ensure clients get maximum value from our services
  • Understand client goals and proactively provide advice, guidance, and solutions
  • Troubleshoot issues, escalate where necessary, and ensure smooth delivery of outcomes
  • Track client performance and success metrics, and share insights to help them grow
  • Collaborate internally with support, product, and operations teams to deliver results

What We're Looking For

  • Strong communication and relationship management skills
  • Experience in account management, customer success, or a similar role (preferred but not essential)
  • Ability to understand client needs and provide proactive solutions
  • Organised, reliable, and able to manage multiple accounts at once
  • A self-starter who enjoys helping others succeed

Why Join Us?

  • Flexible casual employment at $32 per hour + super
  • Work with a supportive, collaborative team
  • Opportunity to make a real impact on small business success
  • Gain experience in a dynamic, client-focused role

Job Type: Part-time

Pay: From $32.00 per hour

Expected hours: 5 – 20 per week

Benefits:

  • Work from home

Work Location: Remote

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