Client Services Manager/Practice Manager

2 days ago

Remote, Australia Darcy Bookkeeping & Business Services Full time $84,000 - $96,000 per year

We are a national bookkeeping and accounting service provider growing at a very fast pace.

Our firm has been in business for 15 years with solid year on year growth founded on the Sunshine Coast and now with clients all over Australia.

We are now looking for an experienced accounting professional with great people skills to join our quickly growing team on a part time basis with a minimum 25 hours per week

You would have a great deal of flexibility within your working day with the ability to work from home also.

Our office is located in Forest Glen on the beautiful Sunshine Coast.

The outcomes and tasks required in this role are as follows:

  • Regular client contact

  • Introducing clients to our suite of services

  • Managing client transition from one bookkeeper to another

  • Client retention

  • Critical issue management with our bookkeepers

  • Database management

  • Corresponding with our bookkeepers to achieve results for our clients

  • Assisting to oversee our practice compliance

  • Managing Quarterly BAS cycles

To be successful in this role you will need the following experience and qualifications:

  • Previous experience working in an Accounting or Bookkeeping Firm with regular client contact

  • Qualified with minimum Cerificate IV in bookkeeping or accounting - but higher is ideal

  • Registered BAS Agent is preferred

  • Experience withe Xero Tax and Xero Practice Manager is preferred

  • Working in a similar role previously is highly advantageous

Personal traits to be successful in this role are:

  • Motivated to achieve great results

  • Take pride in your work

  • Trustworthy to work autonomously

  • Outgoing and bubbly personality

  • Shows initiative to achieve good client outcomes

This role is an integral role in our growth strategy and you will be working closely with the Director where your ideas and input will be taken seriously.

The remuneration for this role is negotiable with a monthly bonus based upon practice income. Remuneration will be based upon experience, qualifications and the individual. If this sounds like you please get in touch.

Job Type: Permanent

Pay: $42.00 – $47.00 per hour

Expected hours: 25 – 30 per week

Work Location: Remote

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