General Manager

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Welcome to Pickering's Auto Group, and a dynamic team in the automotive industry. As a proud member of the Pickering's Group of Companies, throughout Queensland and the Northern Territory. We are ranked among the top 20 private companies in Queensland, and the top 500 private companies in Australia. A coveted position as one of the nation's top 4 private automotive groups, we're rewriting the rules of success.

The principal purpose of the role is to provide customers General Leadership to the Finance and Insurance department to deliver an exceptional customer experience.

General Manager: Finance & Insurance Sales

We have a proven track record in finance and sales excellence and are highly considered in setting the benchmark in our industry. The principal purpose of the role is to lead the Finance and Insurance team to ensure needs for customer vehicle purchases by delivering an exceptional customer experience. Our customers are treated like guests and we live the company's values by treating all our customers with courtesy, enthusiasm and respect. All our customers have different needs, so the ability to communicate effectively with our customer is essential and a key to providing excellence in this role. An outstanding opportunity exists for a career-oriented individual as a business / finance / insurance manager working with and leading our close-knit team of professionals.  You will be responsible for providing Finance and Insurance products for our new and used vehicle customers, developing relationships with customers and fellow team members to maximise all leads and referrals.

Key Responsibilities:

• Proactively identifying new business opportunities and maintaining relationships with new and existing customers to ensure market-leading customer service, commensurate with the brand, is delivered.
• The role of the General Manager - Finance and Insurance is to work collaboratively with the sales team to achieve a range of sales objectives
• Achieving set sales targets and pursuing profitable growth opportunities
• Accounting for monies received on vehicles & products
• Adopt and maintain our sales system which recognises and enforces concepts that lead to repeat buyers, referrals and provides customer satisfaction
• Forecasting, reporting and budget management

Essential attributes:

• Friendly and bright personality
• Professional time management
• Outstanding communication skills with all types of guests
• A heart for customer (guest) service
• C class open driver's license
• Computer skills and a high attention to detail
• Great interdepartmental rapport building skills to establish efficient working relationships

We are passionate about working as a team and our customers are our number 1 priority. We are proud of our award-winning culture by recognising and rewarding excellence, training and development opportunities for up and coming future leaders.

We live by the Pickerings values day by day which are: a can do customer attitude, continuous improvement, have fun, care, and team work. We respect family values and our people are the key to our ongoing success now and in the future. All team members have a heart for service and know that our customers are central to our delivery of service.

For the successful applicant, you will be remunerated with an attractive salary and with an uncapped commission structure. In addition, we offer outstanding management support, and ongoing training and development for our Business Manager in aiding their success within the role.

In return we offer you:

• Realistic sales targets complemented by a generous salary
• Commission structure
• Career Pathway
• Training programs
• Reward and Recognition program
• Discounts on vehicle purchase and services
• Customer and employee referral incentives
• Fantastic culture

At Pickering's we foster friendly, and team orientated working environment and culture, and promote the ongoing success of our people.

Staff Benefits:

We have a number of additional benefits for our staff including:

• fantastic health & wellbeing program
• gym and health hub memberships
• social calendar and events
• Access to major discounts at thousands of retailers through our employee benefits gallery.

If you have the required skills and the passion for joining our successful team, simply APPLY NOW.

All applications will be received and reviewed in strict confidence