Coordinator of Supports

We are on the lookout for an experienced coordinator of support or qualified professional with relatable experiences to join our team "A Flexible Work-from-Home Opportunity Awaits You"

What type of position is this:

Full-time - Work form home

About Us:

Create Disability Services is your go-to NDIS Coordination of Supports provider, proudly based in the Hunter Region of NSW We kicked off our journey with a heartfelt commitment to genuinely making a difference in people's lives. Our mission? To create a fair and inclusive community where everyone has the chance to flourish, no matter the hurdles they face.

We're all about delivering inclusive, innovative, flexible, and person-centred services that uplift the lives of people with disabilities. Our goal is to empower individuals to grab hold of equal opportunities, dream big, and lead healthy, independent lives filled with joy.

While we offer top-notch support services to participants of all ages and abilities, we're especially known for our expertise in supporting children and young people in out-of-home care (OOHC). Across the region, we're celebrated for our knack in filling the gaps within these sectors. We take pride in providing tailored support, drawing on our wide-ranging understanding in areas like Child Protection, Disability, Community Services, Housing, Legal Services, Education, Employment, and Health. This means we can effectively bridge the gaps between these fields, ensuring that the disability support needs of our participants are always recognised, prioritised, and met with care and attention

About the role:

As an NDIS Support Coordinator, you will work with participants to search for, coordinate, and implement all supports in their plan, including informal, mainstream, community, and funded services and resources, whilst you actively support participants to build on their skills and work with them to increase their ability to access their local community and achieve greater independence.

What We Offer:

• Flexibility Redefined: Enjoy authentic flexible working arrangements that let you balance family life and work effortlessly with a fully remote role.
• Cutting-Edge Tools: Receive all the necessary tools and equipment, including a top-notch laptop and phone, to help you excel in your role.
• Supportive Culture: Join a motivated and welcoming team where collaboration and support are at the heart of everything we do.
• Continuous Learning: Benefit from ongoing supervision, training, and upskilling opportunities to help you grow both professionally and personally.
• Competitive Pay: Enjoy a competitive salary that reflects your experience and qualifications, rewarding your hard work and dedication.
• Work-Life Harmony: If you're the right fit, we'll accommodate your lifestyle outside of work to ensure a healthy work-life balance.
• Community Engagement: Participate in fun team-building activities and events that allow you to connect with your colleagues and make a difference.
• Casual Dress Code: Embrace a relaxed dress code that lets you express your personal style while working from home.
• Join Our Esteemed Reputation: Become part of a company renowned for its commitment to excellence and innovation in the industry, where your contributions matter.
• No Traffic, Just Fun: Say goodbye to the daily commute Join our awesome team and save that travel time for more important things, like perfecting your home office snack game
• Join Us and Be Awesome Too: Why settle for ordinary when you can be part of something extraordinary? Possible side effects may include fits of laughter and a noticeable boost in your caffeine consumption

Key functions:

• Support NDIS participants in implementing their NDIS plans, including helping them identify and select providers.
• Use creative problem-solving to achieve positive outcomes.
• Effectively manage crises as they arise.
• Optimise participant plans to ensure the best use of funded support while keeping expenses within budget.
• Empower participants to self-direct their own support arrangements.
• Assist NDIS participants in preparing for their plan reviews.
• Maintain clear, accurate, and timely record-keeping.
• Uphold a professional and ethical approach to supporting people with disabilities, with a commitment to meeting their individual needs, skills, abilities, and personal goals.
• Meet KPI targets related to service delivery billing.
• While this role is mostly remote, you will be required to meet with local participants within the community as needed.
• Exhibit excellent verbal and written communication skills.
• Demonstrate strong IT, administrative, and computer literacy.
• Show exceptional active listening skills and communicate with politeness, empathy, and tact.

Criteria:

• Previous experience as a Coordinator of Support or in a related field is essential.
• Strong administrative skills are a must.
• A minimum Diploma in Community Services, Mental Health, Counselling, Welfare Support, Disability Support, Social Work, or a related area is required.
• Completion of the NDIS Quality and Safeguards Commission Worker Orientation Module 'Quality, Safety and You', along with a copy of the completion certificate.
• A current Driver's Licence is necessary.
• A valid NSW Working with Children Check is required.
• A valid NDIS Worker Check is necessary (or you must be willing to apply for one).

Join us in fostering a supportive workplace that benefits not only our clients but also each other

If you believe we might be the ideal match, we'd be excited to hear from you To apply for this position, simply send us your cover letter and resume. We look forward to hearing from you soon

For further details, please email To learn more about Create Disability Services, visit our website at

Create Disability Services is an Equal Opportunity Employment Provider and encourages suitably qualified candidates from diverse backgrounds and lifestyles.

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