Intake Coordinator

2 weeks ago

Newcastle Maitland Hunter, Australia Solid Holistic Care Pty Ltd Full time $104,000 - $130,878 per year

About Us

Solid Holistic Care (SHC) is a registered NDIS provider offering high-quality Supported Independent Living (SIL), Respite, and Community Participation services. Our focus is on empowering participants to live fulfilling lives through person-centred support, inclusive care, and a culturally safe approach. As we continue to grow, we're looking for a dynamic and compassionate Intake Coordinator to join our team and support participants through their onboarding journey — from referral to service commencement.

About the Role

This is not your typical desk job As our Intake Coordinator, you will play a central role in welcoming participants into SHC's services. You'll manage incoming referrals, facilitate intake meetings, and help match participants with the right supports. You'll also take the lead on our social media platforms, coordinate SHC-hosted events, and represent the organisation at NDIS expos and community networking events. This is a highly rewarding and people-focused role that blends compliance, service coordination, and creative engagement.

Key Responsibilities

  • Manage the intake process for SIL, Respite, and Community Participation referrals
  • Conduct participant assessments, service matching, and transition planning
  • Complete onboarding documentation
  • Maintain accurate records in the CRM and ensure NDIS compliance
  • Liaise with support coordinators, families, and internal teams
  • Coordinate SHC events (e.g. open days, forums, community expos)
  • Manage SHC's social media presence with engaging, values-aligned content
  • Attend networking events and represent SHC in the community

What We're Looking For

  • Experience in the NDIS, disability or community sector (intake, support coordination, or similar)
  • Understanding of SIL, respite, and community-based supports
  • Strong communication and organisational skills
  • Confident using CRMs, Microsoft Office, and social media tools
  • Experience planning events or managing social media (advantageous)
  • Certificate IV or above in Disability, Community Services, or Marketing (desirable)

Why Join SHC?

Flexible working hours

Supportive, inclusive team culture

Opportunity to grow your skills across operations and community engagement

Make a meaningful impact in the lives of people living with disability

Play a key role in SHC's growth and visibility in the community

Ready to Apply?

We'd love to hear from you

  • Ndis Intake

    6 days ago

    Maitland, Australia Aster Support Services Full time

    **NDIS Intake & Operations Support Officer** **Part Time | Remote / Work From Home** **Aster Support Services** **Join a Team Making a Real Difference** Aster Support Services is seeking a dedicated and highly organised **NDIS Intake & Operations Support Officer** to support our growing team. This is an excellent opportunity for someone who is passionate...

  • CAMHS Intake Clinician

    2 weeks ago

    Hunter Valley, Australia Hunter New England Health Full time $109,247 - $133,156 per year

    Be the voice that connects young minds to the right care—join our CAMHS Centralised Intake team and make every conversation count. Remuneration: $109,247 - $133,156 per annum + super + salary packagingEmployment Type: Permanent Full TimePosition Classification: Clinical Nurse Specialist Grade 2, Counsellor Level 3, Occupational Therapist Level 3, Social...

  • Intake Officer

    1 week ago

    Newcastle, Australia Aboriginal Legal Service Full time

    **INTAKE OFFICER, CARE AND PROTECTION/FAMILY LAW** **_This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorized under section 14(d) of the Anti-Discrimination Act 1977._** **Ref: 2024-135 | Full-Time | Fixed Term Contract till 30**th** June 2025 | Newcastle** - Help provide crucial...

  • Medical Admin Lead and EAP Coordinator

    7 days ago

    Newcastle, Maitland & Hunter, Australia EDUCARE Specialist Services Full time $104,000 - $130,878 per year

    Position DescriptionRole Title: Admin Lead & EAP Engagement CoordinatorEmployment Type: Full-TimeLocation: EduCare Specialist Services & Mind-Care Mental Health, Charlestown NSWReports To: Managing DirectorBackgroundEduCare Specialist Services and Mind-Care Mental Health are leading multidisciplinary health practices based in Charlestown, NSW. Together, we...

  • Employment Coordinator

    4 days ago

    Maitland, Australia Flourish Australia Full time

    **Are you ready to help people achieve their employment goals? Then you are the person to fill our **Employment Coordinator** role!**: The position available is: - **Full-time **(76 hours/fortnight) - Working **Monday to Friday**: - Based at **Maitland**: - **Attractive salary starting from $82,000 p.a. + 11% Super + Tax-Free benefits!** **About the...

  • Brokerage Support Officer

    1 week ago

    Newcastle, Maitland & Hunter, Australia Life Without Barriers Full time $60,000 - $80,000 per year

    About the RoleAs a Brokerage Support Officer, you will work closely with managers, coordinators, and the intake services team to ensure the effective delivery of brokerage support services tailored to the needs of our Aged Care clients.We have two opportunities available: one Permanent Full-Time position and one 6-Month Maximum Term Full-Time position. This...

  • Clinical Nurse Manager

    4 days ago

    Newcastle, Maitland & Hunter, Australia Nurse Next Door Newcastle Full time $104,000 - $130,878 per year

    Due to rapid growth, Nurse Next Door Newcastle  is seeking an experienced Registered Nurse to join our Leadership team as a Care Designer (Senior Clinical RN).Why you will love joining the Nurse Next Door TeamYou will enjoy a variety of work that includes both office work and connection with clients and employees. No day is the sameYou love what you do, but...

  • Care Partner

    3 weeks ago

    Newcastle, Australia Kirinari Community Services Limited Full time

    Benefits - Competitive salary + meals and entertainment allowance - Opportunities to learn, develop and progress within the organisation - Annual Leave up to 5 weeks (Part Time) - A dedicated leadership team to assist, guide and encourage you - Strong focus on employee health & wellbeing with assistance programs available Kirinari is a well-regarded...

  • Disability Operations Manager

    2 weeks ago

    East Maitland, Australia Pathhaven Disability Care Full time

    Operations Manager - Pathhaven Disability Care We are seeking an experienced, compassionate, organised, and proactive Operations Manager to join our team at Pathhaven Disability Care. In this role, you will be the first point of contact for new participants and families, guiding them through the intake and onboarding process with warmth, professionalism,...

  • Service Care Coordinator

    1 week ago

    Newcastle, Australia Australian Unity Full time

    As a Service Coordinator within our Home Health platform, you will be the primary point of contact for our customers in **Newcastle & Lake Macquarie with our Branch located at Warners Bay NSW**. This role is dedicated to ensuring customers' needs and goals are met through comprehensive assessments and care planning. You will provide guidance on the best...