Administration Officer

2 weeks ago

Newcastle Maitland Hunter, Australia DAK-WAL Constructions Pty Ltd Full time $60,000 - $90,000 per year

About Us

Dak-Wal Constructions is a leader in the building industry, specialising in residential and commercial insurance assessing and repairs for over 20 years. Dak-Wal has developed strong partnerships with major insurance companies and has a large footprint on the East Coast of Australia.

About the Role

As the first point of contact for our clients you provide sound administrative support around the lifecycle of home insurance claims, with a focus on offering high quality work in a high-volume environment. Your exceptional attention to detail, coupled with your superior customer relations skills will ensure your success in this busy role.

Tasks & Responsibilities

  • Handling a high volume of inbound and outbound calls via a switchboard
  • Preparation of contracts, invoices and other relevant documents for building works.
  • Scheduling assessments & inspections with our clients and estimators
  • Accurately responding to enquiries and requests for information via telephone, email and online portals

Essential Capabilities and Behaviours

  • Self-motivated and willingness to learn
  • You will ideally have a confident personality that enjoys speaking to key customers
  • Ability to adapt to change with high attention to detail
  • High level of customer service
  • ­Excellent attention to detail
  • ­Experience with subcontractors and suppliers, property maintenance or the public housing environment would be advantageous

Perks

Aside from working in a varied and dynamic role, you will also enjoy:

  • A fantastic, supportive team environment
  • Attractive salary package with Annual Reviews

If you have a positive attitude and the required skill set, please APPLY NOW, we'd love to hear from you

Please note a National Police Check will form part of the recruitment process.

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