Sales and User Support Assistant

1 week ago

Cremorne VIC, Australia Beevo Pty Ltd Full time $45,000 - $65,000 per year

What does Beevo do?

Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents' country-wide love us because we make them look good when they refer their small business clients to Beevo.

We are looking for driven, confident, and emotionally intelligent people who like to have fun and are keen to learn new things to join the Beevo team. If you want career progression and life experience, we want to speak to you This is the best time to join and be part of the Beevo journey as we continue to grow.

The Role:

We are looking for a full-time or part-time Sales & User Support Assistant to join the team. You'll support the team with day-to-day operational, compliance, and admin activities, as well as provide external user support for real estate agents using our Leasey platform.

To help you succeed, we will train, support and coach you on a range of systems and how best to communicate with your teammates, real estate agents, and suppliers. Like the rest of us, you will grow with the business.

Sales and Admin Support:

  • Process sales orders throughout the day, including downloading, uploading, and organising files to ensure accurate sales tracking and reporting.
  • Manage and submit sales call recordings to suppliers for quality assurance and reporting purposes.
  • Monitor and evaluate sales calls to ensure adherence to quality standards and compliance.
  • Maintain and update supplier pricing in internal systems, ensuring accuracy and consistency.

User Support:

  • Provide front-line support to real estate agent users, engaging promptly and professionally.
  • Assist system users with basic system issues and escalate more complex problems to the appropriate teams, using the ticketing system to track and manage requests.
  • Support user engagement and adoption by following established processes and best-practice guidance.
  • Maintain clear communication and timely follow-up on all user interactions to ensure a positive user experience.

Office Support:

  • Support general office management, including maintaining a clean and tidy environment, managing equipment, and coordinating office supply procurement.
  • Contribute to internal culture initiatives, including fruit box delivery, event management, and birthday reminders

What You'll Bring:

  • Excellent communication skills across all channels – phone, email, and in person.
  • Quick learner with strong IT and problem-solving skills
  • Strong attention to detail with a reliable and consistent work style
  • Effective time management and organisational skills, able to prioritise tasks efficiently.
  • User-focused mindset with a commitment to providing timely and effective support
  • Ability to follow established processes, procedures, and best-practice guidance
  • Confident using tools like Google Workspace, JIRA, CRM platforms, Microsoft Office, Slack, and others
  • Friendly, professional, and proactive approach to working

What are the pay and perks?

  • Part-time from 3 days per week up to full-time, $55,000 FTE
  • Monday to Friday, 9am to 5pm - no weekends
  • Awesome culture (you can even join the Beevo Culture Committee)
  • Brand new Cremorne office - the Silicon Valley of Melbourne
  • Charity, sports and events run throughout the year
  • Healthy workplace perks – fresh fruit boxes, employee vaccination program, and more

Job Types: Full-time, Part-time, Permanent

Pay: $55,000.00 per year

Work Authorisation:

  • Australia (Required)

Work Location: In person

  • Sales and User Support Assistant

    1 day ago

    Cremorne, Australia Beevo Pty Ltd Full time

    **What does Beevo do?** Beevo makes small businesses happy! We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents’ country-wide love us because we make them look good when they refer their small business clients to Beevo. We are looking for driven, confident, and emotionally...

  • Sales Support Assistant

    1 week ago

    Cremorne, Victoria, Australia Beevo Full time $45,000 - $60,000 per year

    What does Beevo do?Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents' country-wide love us because we make them look good when they refer their small business clients to Beevo.We are looking for driven, confident, and emotionally intelligent...

  • Support and Training Officer

    1 week ago

    Cremorne VIC, Australia Beevo Pty Ltd Full time $70,000 per year

    What does Beevo do?Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents' country-wide love us because we make them look good when they refer their small business clients to Beevo.We are looking for driven, confident, and emotionally intelligent...

  • Support and Training Officer

    1 day ago

    Cremorne, Australia Beevo Pty Ltd Full time

    **What does Beevo do?** Beevo makes small businesses happy! We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents’ country-wide love us because we make them look good when they refer their small business clients to Beevo. We are looking for driven, confident, and emotionally...

  • End User Support Analyst

    2 weeks ago

    Melbourne VIC, Australia Vanguard Full time $90,000 - $120,000 per year

    About VanguardMore than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders....

  • Sales Operations Assistant

    3 days ago

    Cremorne, Australia Beevo Pty Ltd Full time

    **What does Beevo do?** Beevo makes small businesses happy! We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents and accountants’ country-wide love us because we make them look good when they refer their small business clients to Beevo. We are looking for driven, confident,...

  • Christmas Casual Sales Assistant

    1 day ago

    Cremorne, Victoria, Australia Petbarn Full time $45,000 - $65,000 per year

    At Petbarn, Australia's leading pet speciality retailer, we're passionate about making the world a happier place through the love of pets This Christmas, we are looking for enthusiasticChristmasCasual Sales Assistantsto join our team atPetbarn Richmond.In the lead up to Christmas, you'll bring festive cheer while helping pet parents make the best choices for...

  • Junior Sales Performance Analyst

    3 days ago

    Cremorne VIC, Australia Beevo Pty Ltd Full time $60,000 per year

    We're looking for a proactive and detail-oriented Junior Sales Performance Analyst to join our sales operations team at Beevo. This entry-level position is ideal for someone who's analytical, detail-orientated and observant.Who isBeevo?Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running...

  • Sales & Customer Service | Paid Training Provided

    1 week ago

    Cremorne VIC, Australia Orexis Innovations Full time $62,400 - $72,000 per year

    We're a Face-to-Face Sales & Marketing Agency based in Richmond.For more than 5 years, we've been the trusted agency for Companies and Not-For-Profits looking to amplify their brand and increase their supporter volumes.With the opening of our New Richmond location and more expansions on the way, we're looking for the next wave of driven individuals who are...

  • Sales Representative

    7 days ago

    Cremorne, Australia Aztec Direct Full time

    **Sales Representative** **Exciting Opportunities Await at Aztec Direct!** Are you ready to embark on an extraordinary journey with Aztec Direct? As we rapidly expand our footprint across Australia, fuelled by a recent client acquisition, we're on the lookout for passionate individuals to join our dynamic team. Whether you're a fresh graduate, new to the...