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Sales Operations Assistant

2 weeks ago

Cremorne, Australia Beevo Pty Ltd Full time

**What does Beevo do?**

Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents and accountants’ country-wide love us because we make them look good when they refer their small business clients to Beevo.

We are looking for driven, confident, and emotionally intelligent people who like to have fun and are keen to learn new things to join the Beevo team. If you want excellent career and life experience, we want to speak to you

**The Role**:
We are looking for a **Sales** **Operations Assistant** to join the team. We work with some of the biggest suppliers in the country and our commitment to quality is a key factor in maintaining these partnerships. Your role will be to provide operational support to our sales team. To help you succeed, we will train, support and coach you on a range of systems and how best to communicate with your teammates and external suppliers. Like the rest of us, you will grow with the business.

If you have worked in a sales or customer service phone-based role but want to transition out of a customer facing position we want to talk to you. The role is based in our brand-new Cremorne office, a stone’s throw from Richmond station.

**Key Tasks include**:

- **Process sales orders as needed throughout the day**, including downloading, uploading, and organising files to ensure accurate sales tracking and reporting.
- **Manage and submit sales call recordings** to suppliers for quality and reporting purposes.
- **Liaise with suppliers to resolve issues**, following established procedures to ensure timely and accurate corrections.
- **Monitor and evaluate sales calls** to ensure adherence to quality standards and compliance
- **Conduct training sessions** for sales team members, focusing on energy products, regulatory compliance, and supplier systems.
- **General office management, **including maintaining a clean and tidy environment, managing equipment, and coordinating office supply procurement to ensure the team is well-equipped.
- **Provide basic systems support** by troubleshooting technical issues and escalating more complex problems to the appropriate teams.
- **Enter and update data to reflect new supplier pricing, **ensuring accuracy and consistency in all records.

**To succeed you must be**:

- Competent in Excel e.g. data entry, formatting, simple formulas
- A skilled communicator (verbal and written)
- Quick to learn new things, including Beevo processes and systems
- Able to work with high levels of accuracy when inputting data
- Professional and bring a positive attitude to work
- Emotionally intelligent and able to put yourself in the shoes of others
- Highly organised and pay attention to detail
- Proactive and take initiative
- Desirable but not essential: previous experience in an operational role, energy, telecommunications, and/or phone-based sales roles

**What are the pay and perks?**
- Full time salary $60,000 a year
- Awesome culture (you can even join the Beevo Culture Committee)
- Brand new Cremorne office (the Silicon Valley of Melbourne)
- Charity, sports and events run throughout the year
- Monday to Friday - no weekends

**Job Types**: Full-time, Part-time, Casual

Pay: $60,000.00 per year

**Experience**:

- Sales or customer service: 1 year (preferred)

Work Location: In person