
Support and Training Officer
7 days ago
What does Beevo do?
Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents' country-wide love us because we make them look good when they refer their small business clients to Beevo.
We are looking for driven, confident, and emotionally intelligent people who like to have fun and are keen to learn new things to join the Beevo team. If you want career progression and life experience, we want to speak to you This is the best time to join and be part of the Beevo journey as we continue to grow.
The Role:
We are looking for a Support & Training Officer to join the team. To help you succeed, we will train, support and coach you on a range of systems and how best to communicate with your teammates, real estate agents, and suppliers. Like the rest of us, you will grow with the business.
You'll support the day-to-day functioning of our sales, compliance, and admin processes — including liaising with Beevo's top tier suppliers like AGL, Aussie Broadband and ENGIE. This is an exciting opportunity to join a growing business and play a key role in our operational team.
Sales and Admin Support:
- Support users across systems and tools
- Coordinate and facilitate training sessions focusing on products and systems
- Manage shared inboxes and action requests following established procedures
- Ensure accurate pricing and data updates across systems and records
- Monitor sales calls for quality and compliance, flagging issues where necessary
User Support:
- Provide front-line support to real estate agent users, engaging promptly and professionally.
- Assist system users with basic system issues and escalate more complex problems to the appropriate teams, using the ticketing system to track and manage requests.
- Support user engagement and adoption by following established processes and best-practice guidance.
- Maintain clear communication and timely follow-up on all user interactions to ensure a positive user experience
Office Support:
- Assist with office admin — basic IT troubleshooting, supplier call requests, office supplies, etc.
- Contribute to internal culture initiatives, including fruit box delivery, event management, and birthday reminders.
What You'll Bring:
- Excellent communication skills across all channels – phone, email, and in person.
- Quick learner with strong IT and problem-solving skills
- Strong attention to detail with a reliable and consistent work style
- Effective time management and organisational skills, able to prioritise tasks efficiently.
- User-focused mindset with a commitment to providing timely and effective support
- Ability to follow established processes, procedures, and best-practice guidance
- Confident using tools like Google Workspace, JIRA, CRM platforms, Microsoft Office, Slack, and others
- Friendly, professional, and proactive approach to working
Bonus Points For:
- Previous experience in customer support or contact centre roles
- Familiarity with real estate industries, energy or utilities.
- Exposure to compliance, administration, or operational coordination
What are the pay and perks?
- Full time salary $65,000 a year
- Monday to Friday, 9am to 5pm - no weekends
- Awesome culture (you can even join the Beevo Culture Committee)
- Brand new Cremorne office (the Silicon Valley of Melbourne)
- Charity, sports and events run throughout the year
- Healthy workplace perks – fresh fruit boxes, employee vaccination program, and more
Job Types: Full-time, Permanent
Pay: $65,000.00 per year
Work Authorisation:
- Australia (Required)
Work Location: In person
-
Support and Training Officer
1 week ago
Cremorne, Australia Beevo Pty Ltd Full time**What does Beevo do?** Beevo makes small businesses happy! We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents’ country-wide love us because we make them look good when they refer their small business clients to Beevo. We are looking for driven, confident, and emotionally...
-
Training & Support Officer
7 days ago
Cremorne, Victoria, Australia Independent Pharmacies of Australia Group Full time $60,000 - $90,000 per yearAbout DBG Health: DBG Health is a leading Melbourne-based health, wellness, and beauty company with over 1,500 professionals dedicated to making wellbeing accessible to all. Our diverse portfolio, spanning Arrotex Pharmaceuticals, VidaCorp Consumer Brands, Independent Pharmacies of Australia Group, Axe Health Services and MyDNA reflects our commitment to...
-
APS6 Training Facilitation Officer
3 days ago
South West Coast VIC, Australia Randstad - Business Support Full time $104,000 - $130,878 per yearAPS6 Training Facilitation OfficerWe're looking for a motivated Training Facilitation Officer to join our Federal Government Client on a 12-month assignment based in Geelong. This role offers an hourly rate of $ superannuation.The RoleAs a Training Facilitation Officer, you will play a key leadership role in designing and delivering engaging training...
-
Stawell VIC, Australia Connexted Care Support Full time $97,440 - $155,600 per yearCasual position with various afternoon and evening shifts ranging from 3-5 hours each. Any experience welcome to apply as we are happy to train staff. We are lookikgnfor 1-2 staff. Great rates starting from $47-$75 per hour.English language skillsWWC checkNational Police CertificateJob Types: Subcontract, CasualPay: From $47.00 per hourExpected hours: No...
-
Operations Support Officer
2 days ago
Cremorne, Australia Beevo Pty Ltd Full time**What does Beevo do?** Beevo makes small businesses happy! We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents’ country-wide love us because we make them look good when they refer their small business clients to Beevo. We are looking for driven, confident, and emotionally...
-
Sales and User Support Assistant
7 days ago
Cremorne VIC, Australia Beevo Pty Ltd Full time $45,000 - $65,000 per yearWhat does Beevo do?Beevo makes small businesses happy We do this by keeping their costs down on an ongoing basis so they can focus on running their business. Commercial real estate agents' country-wide love us because we make them look good when they refer their small business clients to Beevo.We are looking for driven, confident, and emotionally intelligent...
-
Customer Training
2 weeks ago
Cremorne, Victoria, Australia Techrep Services Full time $80,000 - $120,000 per yearABOUT THE COMPANY Sensationally located in the heart of Richmond, Machship is a cloud-based Freight Management Platform designed for business enterprises. More specifically, it provides consolidation and simplicity to the many facets that make up the task of managing, shipping, tracking, and reporting on the enormous volumes and varying profiles of freight...
-
Training Manager
4 days ago
Cremorne, Australia Accent Group Full timeAccent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 700+ stores, 33 brands and over 35 online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...
-
Cremorne VIC, Australia Orexis Innovations Full time $62,400 - $72,000 per yearWe're a Face-to-Face Sales & Marketing Agency based in Richmond.For more than 5 years, we've been the trusted agency for Companies and Not-For-Profits looking to amplify their brand and increase their supporter volumes.With the opening of our New Richmond location and more expansions on the way, we're looking for the next wave of driven individuals who are...
-
Training Manager
7 days ago
Cremorne, Australia Accent Group Full timeAt The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to...