Administrative Assistant

10 hours ago

Arundel, Queensland, Australia National Assessing & Engineering Pty Ltd Full time $60,000 - $90,000 per year

Remote Administrative Assistant - Vehicle Assessment Support

National Assessing & Engineering is an Australian company specializing in independent vehicle assessments, valuations, and accident claims management.

We require someone to be an integral part of our team, providing essential administrative and operational support directly to our assessors and management.

The position being offered is a permanent full time.

Key Responsibilities

The primary goal of this role is to organize and process documents, communications, and data flow related to vehicle assessments, ensuring our clients and assessors have accurate, up-to-date information.

Assessment Document Flow -
Process incoming assessment requests (from clients, insurance, or solicitors) and enter details into our internal tracking system/CRM. Manage photo/document submission: Download, rename, and organize vehicle damage photos, VIN numbers, and other evidence from clients/repairers into case files.

Scheduling & Coordination -
Coordinate with assessors across Australian states to schedule on-site inspections and allocate new jobs efficiently based on location. Follow up on outstanding repair quotes or assessment reports from third parties to ensure deadlines are met.

Email & Communication -
Filter and prioritize the central info@ or assessor email inboxes. Draft professional email responses using templates for routine client status inquiries. Prepare and proofread draft assessment reports and valuation documents for final review by the licensed assessor.

Data & Organization -
Maintain and update the database of repairer contacts, court document requirements, and specific state-based assessment standards. Update job statuses in our case management software (CRM) to ensure accurate invoicing and reporting.

Requirements and Must-Have Skills

Experience:
Minimum 2+ years of consistent remote work experience.

English Fluency:
Exceptional written and verbal English communication skills are essential for liaising with assessors, clients, and legal firms.

.

Core Computer Skills & Proficiency:
Advanced proficiency in Google Workspace (Docs, Sheets, Drive) or Microsoft Office Suite (Word, Excel, Teams) is mandatory.

You must be highly competent in spreadsheet data entry, formulas, sorting, and document formatting.

Familiarity with using and updating data in CRM or case management software is a strong advantage.

Ability to quickly learn and utilize new cloud-based software and digital communication tools.

Typing Speed:
A minimum typing speed of 50 words per minute (WPM) with high accuracy is required for efficiency in document preparation and data entry.

Technical Setup:
Reliable, fast, and stable internet connection.

Quiet, dedicated workspace and high-quality headset for clear voice/video calls.

Modern, dedicated working computer.

Soft Skills:
High level of detail and accuracy in data entry and proof reading is critical for legal and financial documents. Proactive and highly organized, able to manage multiple case files simultaneously.

Compensation and Logistics

Role Type:
Permanent Full-Time - 40 hours/week

Schedule:
Monday to Friday 9.00am – 5.30pm AEST

Compensation:
To be determined

Payment:
Paid weekly

  • Administration Assistant

    2 weeks ago

    Arundel, Queensland, Australia Aussie Timber Stairs Full time $40,000 - $60,000 per year

    Aussie Timber Stairs is looking for a energetic motivated person to join our office administration team. the position involves general receptionist duties plus training in taking off plans for estimator. We are looking for someone 3-4 days a week. if you feel this suits you, please send an email expressing your interest. We are located in Molendinar 4214

  • Financial Administrator

    4 days ago

    Arundel, Queensland, Australia Vac Truck Industries Full time $60,000 - $90,000 per year

    About VTIVTI is a leading manufacturer based on the Gold Coast, Queensland, delivering high-performance vacuum trucks built for reliability and results. In just a few short years, we've grown into a major supplier across multiple industries, driven by our commitment to innovation, quality, and customer success.The OpportunityWe're seeking an experienced and...

  • Contracts Administrator

    1 week ago

    Arundel, Queensland, Australia Downer EDI Limited Full time $60,000 - $90,000 per year

    At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.Downer is seeking a motivated Contracts Administrator to provide essential...

  • Transport Administrator/ Internal Sales

    10 hours ago

    Arundel, Queensland, Australia ABC Building Products Full time

    Transport Administrator / Internal Sales – ABC Transport ExpressABC Building Products – Arundel, Gold Coast QLDFull Time | $65,000 – $70,000 + Super (based on experience)About UsABC Transport Express is part of the ABC Building Products Group — delivering bricks, blocks, pavers, and building materials across South East Queensland and Northern...

  • Procurement & Logistics Assistant

    1 week ago

    Arundel, Queensland, Australia Piling & Concreting Australia Full time $60,000 - $80,000 per year

    Job title:Procurement & Inventory AdministratorEmployment:PermanentLocation:Arundel, Gold CoastSalary:Annual salary, weekly payAbout the company:PCA Ground Engineering is an innovative company offering design, construction piling and ground engineering services throughout Australia where no two days are the same, and you will be constantly motivated by our...

  • Office Administration and Accounts

    2 weeks ago

    Arundel, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Why you'll love this role:Supportive, down-to-earth teamWork on high-end residential projectsFlexibility for school hours (if needed)A boutique residential building company on the Gold Coast is looking for a proactive, detail-loving Admin & Accounts Assistant to join our team. You'll be supporting both the finance and project teams with day-to-day admin,...

  • Digital New Home Sales Assistant

    2 weeks ago

    Arundel, Queensland, Australia Plantation Homes Full time $40,000 - $60,000 per year

    Join a vibrant team where passion meets purpose and fast-track your property career. We're seeking a confident, customer-focussed Casual Digital Sales Assistant to support our high-performing Consultants across our Gold Coast display homes Saturday to Monday, 9:45am–5:15pm.Plantation Homes forms part of the Henley Properties Group, established in 1989 with...

  • Internal Sales

    2 weeks ago

    Arundel, Queensland, Australia Signet Pty Ltd ta ABLDistribution Full time $40,000 - $60,000 per year

    About the RoleABL Distribution is seeking a highly organised and proactive Internal Sales / Administration Assistant to join our busy team in Arundel. This full-time role is ideal for someone who enjoys a mix of office administration, customer service, and sales support. You'll play an important part in ensuring our operations run smoothly while supporting...

  • Internal Sales

    4 days ago

    Arundel, Queensland, Australia ISCS Full time $50,000 - $80,000 per year

    Are you a highly motivated and organized individual wanting to work in a team as an Internal Sales & Office administration, Well this is the position for you with ISCS in Arundel gold Coast 4214 About ISCS:  We are the leading provider of electronic security solutions, offering a comprehensive range of products and services to the Security, Access Control,...

  • Warehouse Storeperson

    10 hours ago

    Arundel, Queensland, Australia Aidacare Full time

    About the roleIn this role, you will be supporting effective operationswithin the warehouse while following up-to-date WHS policies. We provide training, uniform andadministrative support, enabling you to focus and deliver on our client'sneeds.Role Title: Warehouse StorepersonLocation: Arundel QLD branchHours: Monday –Friday, Full Time PermanentReporting:...