Community Support Administration

• Altona location, close to public transport
• Full Time until June 2027
• Salary: Band 4 - $70,491.03 to $75, Superannuation

The opportunity

The Community Support Administration Officer provides high-quality, responsive administrative support across a range of community service functions. The role supports staff, volunteers, and service users through efficient coordination, recordkeeping, and communication processes, helping to ensure the smooth operation and delivery of services aligned with Council's community-focused goals.

What you'll be doing

• Liaising with the Community Support Coordinator regarding administration tasks.
• Receiving and processing service requests both through the My Aged Care Portal and private business.
• Providing high quality administrative support for Community Support, including but not limited to phone and email correspondence, and practical tasks.
• Always maintaining the strictest confidentiality regarding clients and/or families.
• Supporting volunteer coordination including scheduling and maintenance of volunteer database.
• Providing administrative assistance to specific community life service areas such as aged service, food services, disability support, youth programs, early year or maternal child health based on team needs.

What you'll need to succeed

• Business Administration desirable.
• Competency in Microsoft Office and relevant data management systems.
• Familiarity with community services or aged care systems (e.g., My Aged Care Portal, Better Impact, Carelink+) is desirable but not essential.
• Ability to manage competing priorities and contribute to a positive team culture.
• Experience working in a client-focused environment.

To be considered for this role applications should include

• A maximum 2-page cover letter which should outline your interest in the role
• A current CV which includes key achievements & relevant qualifications

Uncover more about this role in the Position Description attached below, or for further information please contact Mahongo Fumbelo, Community Support Coordinator, on or by calling

Applications will be accepted until 11:30pm on 2 December 2025.

To ensure fairness and consistency for all applicants, we are unable to accept late submissions or submissions made via email. We appreciate your understanding and encourage timely applications via Council's online portal.

Pre-Employment Requirements

Progressed candidates will be required to complete a National Police Record Check, a Pre-Employment Medical Check & a Working With Children Check (WWCC).

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full unrestricted working rights. Work eligibility will be checked as part of the recruitment process.

What we can offer

• Hybrid working flexibility, whether you're home, or in our newly renovated & spacious office facilities.
• Our central location in the Civic Centre is close to public transport, cafes and parks. Enjoy your lunch at the pier, or an afternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End of Trip Facility offers bike storage and shower facilities to get you refreshed and ready to go
• Exclusive staff access to our Employee Assistance Program, wellbeing programs, discounted local gym membership, Reflexology sessions, Meditation, Yoga & Circuit classes, and walking & social clubs.
• Ongoing professional development support - we'll champion your growth, because your career matters to us
• A team that's shaping a brighter future, working together to create a sustainable, thriving community for generations to come.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.