Protocol and Awards Officer

Department: Courts Tribunals and Service Delivery

Location:
Sydney, NSW, AU, 2000

Custom Field 4: 77876

• Sydney CBD
• Ongoing - Full-Time (35 HPW)
• Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer's contribution to superannuation and annual leave loading

Your role

The Protocol and Awards Unit, within the Security, Intelligence and Risk Command (SIRC), deliver high-quality administrative and client support for awards and ceremonial services across the NSW Sheriff's Office. This role is key to maintaining professionalism and recognition within the organisation.

What you'll do

• Research, collate and prepare associated documentation pertaining to awards, their presentation and issues relating to protocol requirements.
• Provide a range of administrative functions including records management, routine correspondence, mail processing, coordination of files, accountable documents and updating various corporate systems.
• Provide assistance and support in a range of administration tasks including reception, greeting and hosting visitors, and coordinating meetings.
• Maintain confidentiality and discretion as required within the business unit.
• Collect and compile information and prepare documentation and correspondence in line with quality and organisation requirements to support information diffusion and decision making.
• Work cooperatively, collaboratively and proactively with internal and external clients, and build and maintain effective relationships.

What we're looking for

• Administrative and Document Management: Prepare, manage, and maintain documentation related to awards and protocol.
• Client and Stakeholder Support: Provide professional front-line support including reception duties, visitor hosting, and meeting coordination.
• Confidentiality and Professionalism: Exercise discretion and maintain confidentiality in all aspects of the role.
• Judgement and Compliance: Prioritise tasks effectively to meet deadlines and ensure
• Ensure compliance with legislation, policies, and quality assurance frameworks.

Download the role description.

Key knowledge and experience

• Equivalent relevant prior work experience within a law enforcement or emergency services organisation protocol or awards team
• Good understanding and ability to comply with departmental policies and practices such as harassment prevention, EEO, EAPS, Code of Ethical Conduct, Work, Health, and Safety, Ethical Work Practices, Disability Awareness, and the Aboriginal Cultural Capability Framework.

Essential requirements

• Knowledge and/or previous experience in the administration of Commonwealth Awards
• Ability to co-ordinate, execute and oversee ceremonial events such as Attestations, formal functions and presentations
• Current NSW Driver's Licence, with a provisional P2 licence as a minimum upon entry to service.
• Ability to prepare policies, documents and guidelines regarding uniform dress and awards
• Strong written and oral communication skills

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1 – Explain your knowledge or experience in the field of Protocol and Awards and what part you played in that process.

• Targeted Question 2 – Can you explain your experience with managing information such as HR, personal records which would be used to process awards and recognition, including your experience and knowledge on Microsoft based software systems, such as Word and Excel.

Applications close Sunday, 26 October at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Scott Mayer, Commander Security Intel & Risk on or via

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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