Public Programs

**State Library of New South Wales**

**Public Programs & Awards Assistant**

**Clerk Grade 3/4**
- Temporary full-time role up to 30 April 2027
- Unique opportunity to join one of NSW's leading cultural institutions
- Flexible working conditions
- Competitive remuneration package up to $101,566 pa (package includes salary of $82,193 to $90,001 pa, annual leave loading and superannuation)

**About the State Library**

The State Library of NSW is one of the great libraries of the world, with a history dating back to 1826. As one of Australia's oldest and important public institutions, the Library is responsible for preserving and presenting the social, cultural and scientific history of our State and our Nation.

Our purpose is to create a sanctuary for discovery, debate, gathering and joy. It’s a place that holds our living record, where knowledge is freely accessible, helping us reach into the past and imagine what’s next. The State Library of NSW is where we go to ask questions about the world.

**About the Opportunity**

As a Public Programs & Awards Assistant at the State Library of NSW, you will provide a mix of administrative and project support to manage and deliver public events held at the Library. You'll handle general enquiries, ticket bookings, awards queries, system maintenance, RSVP coordination, and financial reconciliations.

In this role, you’ll work closely with the Head of Public Programs & Awards and a skilled team of program and project professionals to support the planning and delivery of the Library’s public programs and awards. You’ll collaborate across teams to ensure smooth coordination, effective communication, and timely execution of tasks. This includes working with colleagues in production, administration, and finance, as well as liaising with staff across the Library to manage priorities and meet deadlines.

For more information about the role and its requirements please refer to the role description provided below.

You're a highly organised and detail-oriented team player with a passion for arts, culture, and community engagement. You thrive in dynamic environments, juggling multiple priorities with ease and professionalism. With strong communication skills and a proactive mindset, you're comfortable liaising with a wide range of stakeholders and supporting the delivery of public programs and awards.

**You will also have**:

- Experience in providing logístical and administrative support in the coordination of events.
- Demonstrated skills in managing the documentation and administration of concurrent projects, from outset to completion.

**What’s in it for you?**
- **
Thrive with our holistic wellbeing program**, including access to Fitness Passport for gym and fitness facilities across Australia.
- ** Work where you feel inspired**- a vibrant, collaborative office culture supported by flexible Work from Home options.
- ** Grow your career** with extensive Learning & Development opportunities, including our custom online platform, Stella.
- ** Feel supported**- access professional counselling, psychology, and wellbeing services through Converge, our all-in-one digital support platform.
- ** Family-first benefits** - up to 14 weeks paid parental leave, plus dedicated leave for fertility treatments.
- ** Enjoy exclusive perks** - staff discounts at the Library Cafe and Bookshop.
- ** Be part of the culture** - free access to Library programs, exhibitions, and events.

**How to apply**

Question 1
- Provide an example of a public-facing event you worked on, detailing the logístical and administrative support you provided.

Question 2
- Describe your experience in handling public enquiries. How do you ensure excellent customer service for a diverse group of clients?

**Talent Pool**

Applicants not initially offered a role but have been assessed through the recruitment process as being suitable will be placed in the Talent Pool to fill future vacancies as they arise. Placement in the Talent Pool remains valid for 18 months.

**Am I eligible to apply?**
- an Australian citizen or
- a permanent resident of Australia, or
- a New Zealand citizen with a current New Zealand passport or
- a citizen of another country with an appropriate visa that allows you to work in Australia for the period of temporary employment or if you are seeking ongoing employment, you must hold a permanent visa that allows you to work in Australia.

**Role Description (pdf)**
**Role Description (word)**
**NSW Public Sector Capability Framework**
**State Library Accessibility**Guide