Protocol and Awards Officer

10 hours ago

Council of the City of Sydney, Australia NSW Department of Communities and Justice Full time

Protocol and Awards Officer - NSW Sheriff's Office

The Protocol and Awards Unit, within the Security, Intelligence and Risk Command (SIRC), deliver high-quality administrative and client support for awards and ceremonial services across the NSW Sheriff’s Office. This role is key to maintaining professionalism and recognition within the organisation.

Your role

Research, collate and prepare associated documentation pertaining to awards, their presentation and issues relating to protocol requirements.

- Provide a range of administrative functions including records management, routine correspondence, mail processing, coordination of files, accountable documents and updating various corporate systems.
- Provide assistance and support in a range of administration tasks including reception, greeting and hosting visitors, and coordinating meetings.
- Maintain confidentiality and discretion as required within the business unit.
- Collect and compile information and prepare documentation and correspondence in line with quality and organisation requirements to support information diffusion and decision making.
- Work cooperatively, collaboratively and proactively with internal and external clients, and build and maintain effective relationships.

What we’re looking for

- Administrative and Document Management: Prepare, manage, and maintain documentation related to awards and protocol.
- Client and Stakeholder Support: Provide professional front-line support including reception duties, visitor hosting, and meeting coordination.
- Confidentiality and Professionalism: Exercise discretion and maintain confidentiality in all aspects of the role.
- Judgement and Compliance: Prioritise tasks effectively to meet deadlines and ensure compliance with legislation, policies, and quality assurance frameworks.
- Equivalent relevant prior work experience within a law enforcement or emergency services organisation protocol or awards team
- Good understanding and ability to comply with departmental policies and practices
- Knowledge and/or previous experience in the administration of Commonwealth Awards
- Ability to co-ordinate, execute and oversee ceremonial events
- Current NSW Driver’s Licence
- Ability to prepare policies, documents and guidelines regarding uniform dress and awards
- Strong written and oral communication skills

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities
- Health & Wellbeing and Employee Assistance Programs

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

- National Criminal History Record Check
- Working with Children Check clearance

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience and backgrounds.

How to apply

Attach an up-to-date résumé and a cover letter addressing the targeted questions.

- Targeted Question 1 – Explain your knowledge or experience in the field of Protocol and Awards.
- Targeted Question 2 – Can you explain your experience with managing information such as HR, personal records.

Applications close Sunday, 26 October at 11:59pm AEST.

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