Technical Product Support

1 day ago


Forrestfield, Western Australia ea4cfadf-0029-4885-bf4a-d47a19923a9b Full time $60,000 - $90,000 per year

Req #662

Perth Branch, 461 Dundas Road, Forrestfield, Western Australia, Australia

Job description

Posted Tuesday, 2 September 2025, 11:00 pm

Bridestone Mining Solutions Australia (BMSA) is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.

Our OTR (Off The Road) Tyres are manufactured specifically to customer requirements selecting from BMSA's broad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load & operating variables. Bridgestone tyres are supported by a range of products & services including iTrack tyre pressure & temperature monitoring as well as wheel/rim supply & repair.

Our mission: Serving Society with Superior Quality

We seek a recent graduate to fill a Technical Product Support (Field Engineer) position in our Perth Branch servicing our customers across WA, NT & SA.

The Benefits

  • Competitive salary & career development within the global Bridgestone business
  • Fully maintained company vehicle available for private use also
  • 5 days extra leave every year after 2 years of employment
  • An extra 5 days leave as a one off at each 5 year employment milestone
  • Health checks / free flu shots
  • Product discounts on Bridgestone Tyres
  • Additional benefits & staff discounts

The Role:

  • Promote Bridgestone OTR tyres, iTrack & BMSA related products/services to existing & potential customers
  • Work with colleagues to optimise OTR tyre selection & use of iTrack to satisfy customer requirements
  • Conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel
  • Troubleshoot technical & operational issues for customers & BMSA personnel
  • Identify new product & product improvement opportunities for OTR tyres or iTrack
  • Plan, organise, conduct & summarise field trials of new & current products including tyres or iTrack
  • Assist the Sales team to monitor & maintain tyre performance guarantees & product warranties
  • Develop & maintain a database to improve market intelligence
  • Assist sales personnel in forecasting, planning & strategy of tyre & iTrack sales
  • Initiate & implement process improvements & automation

About You - Essential

  • Tertiary qualifications in engineering or similar discipline
  • Experience or exposure to technical support within OTR tyres or heavy industry
  • Demonstrated ability to analyze problems, think critically & provide effective solutions
  • High level data analysis and manipulation skills
  • Excellent communication (verbal/written)
  • Strong commitment to safety of yourself & others
  • Patience & flexibility for frequent travel (25-40%)
  • A valid driver's licence
  • Current work rights in Australia

About You – Preferred

  • High level ability in Excel, PowerBI & other analytical tools
  • Exposure to RAD (Rapid Application Development) methodology, Python coding & other capabilities

Join BMSA and kick start your professional journey within a global icon

Apply today, immediate start.

Job details

Pay type

Salary

Travel required

Yes

Perth Branch, 461 Dundas Road, Forrestfield, Western Australia, Australia


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