Support Officer

2 weeks ago

Melbourne, Victoria, Australia Equity Trustees Full time $90,000 - $120,000 per year

Reporting to the Senior Manager, Professional Standards, you'll provide operational and administrative support to ensure compliance with internal policies, regulatory obligations, and client service standards. You'll work closely with internal stakeholders, and committees to support the delivery of accurate reporting, continuous improvement initiatives, and risk management processes. This is a great opportunity for someone with strong organisational and time management skills, a detail-focused mindset, and a passion for governance and operational excellence.

Key Responsibilities:

  • Support the execution of governance and assurance programs across TWS
  • Assist with quality assurance, policy development, and audit documentation
  • Manage committee reporting, including agenda packs, minutes, and dashboards
  • Provide administrative support across the Professional Standards team
  • Lead mailbox management and respond to internal queries in a timely manner
  • Collaborate with internal stakeholders to improve operational processes
  • Contribute to risk and compliance activities, including incident tracking and remediation
  • Leverage technology platforms to enhance reporting and service delivery

What You'll Need to Succeed:

  • Demonstrated experience in administration, governance, or compliance support
  • Excellent attention to detail and time management skills
  • Strong written and verbal communication skills
  • Ability to extract and interpret system data for reporting purposes
  • Proficiency in Microsoft Office; experience with Salesforce highly regarded
  • A continuous improvement mindset and ability to work collaboratively
  • Tertiary qualifications (mandatory)

What we offer:

  • A warm, open, and supportive culture
  • An attractive remuneration package, including reward and recognition programs
  • An employee wellness program, including discounted health insurance and an employee assistance program
  • A workplace volunteering and giving program to enable you to help others in the community
  • We are proud to be part of the Top 30 Best Workplaces to Giveback 2024
  • Discounted tax and estate planning services
  • 16 weeks paid parental leave for the primary carer
  • Great central CBD location, Modern office fit-out and end-of-trip facilities.
  • Flexible/Hybrid working environment.

Key Responsibilities: Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for. We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.

Equity Trustees is over 135 years strong - and growing. Apply now to be part of a successful contemporary trustee company

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