Scheduler - Albany

15 hours ago

Albany, Western Australia Alzheimer's WA Full time $60,000 - $80,000 per year

About UsSince 1982, Alzheimer's WA has been a leading voice and support for people living with dementia, their families, and carers. As we continue to grow and expand our services, we are moving in a positive and promising direction—championing person-centred care, advocacy, education, and holistic support through our CHSP, HCP, and NDIS packages, as well as day and overnight respite across Perth, Mandurah, and Albany. Our mission is to walk alongside those living with dementia, making a meaningful difference every day.

If you are passionate about people and want to be part of a purpose-driven, forward-moving team, we would love to hear from you

What We Offer

  • Competitive salary + salary packaging up to $15,900 tax-free
  • 5 weeks annual leave + 17.5% leave loading
  • Market-leading Employee Assistance Program (EAP)
  • Ongoing professional development
  • Supportive, collaborative team culture
  • Be part of an organisation on an exciting growth journey

About The Role

We are seeking a Scheduler based in Albany, who will be responsible for maintaining daily scheduling and administration of Alzheimer's WA dementia specialist respite and social support services. You will also be responsible for assisting with the coordination of activities delivered in accordance with a person-centred practice.

Key Responsibilities

  • Daily administration and management of database and service scheduling functions to ensure efficient and effective client service delivery.
  • Provides consistent, professional communication and accurate telephone support/information to clients, Support Workers and office based staff.
  • Coordinates relief cover for Support Workers when they are unavailable.
  • Ensures Clients schedules and Support Worker's rosters are up to date on Procura (CMS) in a timely manner to provide accurate through Procura.

About You

  • Relevant experience in a Health or Human Services setting
  • Experience using Procura (CMS) or similar client management system
  • Demonstrated empathy, understanding, and ability to build positive relationships
  • Demonstrated high standard of computer skills, knowledge of MS Office and ability to learn new computer software programs quickly
  • High standard of interpersonal skills including verbal and written communication skills with a focus on person- centred approach
  • Positive work commitment, honesty and integrity
  • Demonstrated ability to problem solve a variety of situations
  • Proven ability to prioritise multiple tasks to meet deadlines
  • Valid Working rights in Australia for at least 6 months
  • WA 'C' class driver's licence
  • National Police Check
  • COVID Vaccination (three doses)

Why Join Alzheimer's WA?

  • Be part of a growing organisationwith a bright future
  • Make a real difference in the lives of people living with dementia and their carers
  • Shape the future of dementia care in WA
  • Mentor and support junior staff as you grow your own career
  • Blend creativity with passion in a values-driven environment
  • Enjoy a supportive, collaborative team that values your contribution

Ready to take the next step in your career and make a meaningful impact?

Apply now and join us on our journey to create a better future for people living with dementia.

If you have questions about the position, you can contact us at 

Please note: We reserve the right to close the position without notice.

At Alzheimer's WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society.  People from culturally diverse backgrounds are encouraged to apply.

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