Rostering and Intake Support Officer

2 weeks ago

Bundaberg, Queensland, Australia Carinbundi Full time $76,000 - $81,000 per year

Rostering and Intake Support Officer

$76,000 – $81,000 per year

Carinbundi is a not-for-profit organisation dedicated to providing exceptional aged and disability support services in the Bundaberg region. With a history spanning over 30 years, we pride ourselves on our strong community connections and person-centred approach to care. Join our passionate team and make a meaningful difference in the lives of those we serve.

We are currently seeking to appoint a Rostering and Intake Support Officer, tasked with assisting both the Rostering Manager and Client Intake Engagement Manager with a rage of diverse administration duties.

Key Roles and Responsibilities

This position will support the Rostering and Intake teams with:

  • Interpret the Social Community, Home Care and Disability Services Industry Award 2010 and apply to the Roster
  • Compiling fortnightly rosters for over 200 staff across multiple locations working rotating 24/7 rosters
  • Liaise with staff to coordinate shift preferences, availability, and leave requests
  • Apply daily changes in the roster in a timely manner
  • Assisting with verifying timesheets in preparation for payroll with accuracy and attention to detail
  • Liaising with both new and existing participants and families
  • Developing and maintaining relationships with external stakeholders
  • Assist with the development of Service Agreements and Schedules of Support for new and existing participants
  • Maintain participant records as required

This position will also assist the After Hours On-Call team

  • Provide after-hours On-Call assistance, on a rostered basis

Key Selection Criteria

  • Proven experience in a rostering or scheduling role, preferably within the aged care or disability services sector
  • Strong communication and interpersonal skills to liaise effectively with staff
  • Excellent organisational and time management skills with the ability to juggle multiple priorities
  • Proficient in using rostering software and Microsoft Office applications
  • The capacity to work both independently and as part of a team
  • Demonstrated experience in, and contemporary understandings of, the Disability Sector in its current environment, including the transition to NDIS and working with the NDIA
  • Demonstrated skills and experience in building and maintaining relationships with customers and their families/carers to ensure they reach and/or exceed their identified goals

Join our team and work for an organisation strategically focused to deliver integrated, person-centred services that are flexible, innovative and consistent with Carinbundi's Minimum Standards. Please submit your written application addressing the Key Selection Criteria.

We offer Salary Packaging of up to $15,900 per annum.

Applicants will need to undergo a physical capacity assessment and drug and alcohol test prior to employment. Applicants must also hold both a Working with Children (Blue Card) and NDIS Worker Screen Card (Yellow Card) or be willing to obtain prior to employment.

Carinbundi is an Equal Opportunity Employer. We celebrate diversity and are passionate about creating an inclusive team environment.

  • Roster Coordinator

    2 weeks ago

    Bundaberg, Queensland, Australia Community Lifestyle Support Ltd Full time $40,000 - $60,000 per year

    Description Community Lifestyle Support Ltd (CLS) prides itself as a not-for-profit community organisation that's been operating for over 30 years, providing holistic, person-centred support to people residing throughout the Bundaberg and Fraser Coast Regions. CLS is dedicated to the provision of innovative, best-practice services to people living with a...

  • Roster Coordinator

    2 weeks ago

    Bundaberg, Queensland, Australia Community Lifestyle Support Ltd Full time $60,000 - $80,000 per year

    DescriptionCommunity Lifestyle Support Ltd (CLS) prides itself as a not-for-profit community organisation that's been operating for over 30 years, providing holistic, person-centred support to people residing throughout the Bundaberg and Fraser Coast Regions. CLS is dedicated to the provision of innovative, best-practice services to people living with a...

  • Apprenticeship - 2026 Intake

    2 weeks ago

    Bundaberg, Queensland, Australia Isis Central Sugar Mill Co Ltd Full time $60,000 - $80,000 per year

    Apprentice Program 2026Isis Central Sugar Mill has a long-standing history within the Childers and Wide Bay region; our Mill has over 125 years of history. We have grown from our humble beginnings, and it is set to continue to grow well into the future. We are more than just a Sugar Mill, we believe our people are our success.We are opening our intake for...

  • Community Care Support Officer

    2 weeks ago

    Bundaberg, Queensland, Australia beBeeAdministrative Full time $53,860 - $74,500

    **Community Care Support Role**We are seeking a highly skilled and dedicated individual to join our team as a Community Care Support Officer. This role will provide critical support to the delivery of our community care services, ensuring that our clients receive exceptional care and attention.Key responsibilities include:Supporting and coordinating...

  • Intensive Family Support Worker

    1 week ago

    Bundaberg, Queensland, Australia Support Worker Co. Full time

    Support Worker Co. is recruiting Intensive Family Support Workers for an innovative pilot project based in Bundaberg and surrounding suburbs.This role involves working directly with vulnerable families, addressing complex challenges, and helping them achieve safety, stability, and resilience.Key ResponsibilitiesImplement individualised family support plans...

  • Intensive Family Support Worker

    1 week ago

    Bundaberg, Queensland, Australia Support Worker Co. Full time

    Support Worker Co. is recruiting Intensive Family Support Workers for an innovative pilot project based inBundaberg and surrounding suburbs.This role involves working directly with vulnerable families, addressing complex challenges, and helping them achieve safety, stability, and resilience.Key ResponsibilitiesImplement individualised family support plans...

  • Finance Officer

    2 weeks ago

    Bundaberg, Queensland, Australia Southern Cross Support Services Full time $60,000 - $80,000 per year

    About this opportunity: The Finance Officer provides essential support to the finance team ensuring data accuracy and timely support to the wider organisation. Key responsibilities of this role: Accounts Receivable – Invoicing using industry specific software Accounts Payable – Invoice data entry Processing of bank accounts and credit card...

  • Neighbourhood Support Coordinator

    2 weeks ago

    Bundaberg, Queensland, Australia beBeeCommunityCare Full time $65,280 - $65,880

    As a vital member of our team, you will play a pivotal role in ensuring business operations run smoothly and clients receive an exceptional experience.About the RoleSupporting and coordinating different teams within each neighbourhood is essential to delivering high-quality community care services.You will be the first point of contact for internal and...

  • Finance Officer

    2 weeks ago

    Bundaberg, Queensland, Australia Southern Cross Support Services Full time $60,000 - $90,000 per year

    About this opportunity: The Finance Officer plays a key role in managing financial operations and ensuring compliance with relevant regulations. This position requires strong attention to detail, the ability to manage multiple tasks simultaneously, and effective communication skills. The Finance Officer will be responsible for financial reporting, cash...

  • Neighbourhood Support Coordinator

    6 days ago

    Bundaberg, Queensland, Australia beBeeAdministration Full time $31,394

    As a key support role in community care services, you will play a pivotal part in ensuring business operations are running efficiently and clients receive an exceptional experience. We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others.About the RoleSupport different teams within each neighbourhood...