Roster Support Officer

7 days ago

Melbourne, Victoria, Australia Jewish Care Victoria Full time $60,000 - $80,000 per year
  • Permanent full time 
  • Help deliver meaningful care through a values-driven organisation
  • Generous not-for-profit Salary Packaging benefits

As a Roster Support Officer, you'll help ensure Community Aged Care clients receive timely and consistent care aligned with their needs, preferences and support plans.

Based at our St Kilda Road office, you'll coordinate daily staff schedules, match the right support worker to each client and ensure data accuracy across systems such as AlayaCare.

This role involves working closely with a variety of internal and external stakeholders including Care Partners, support workers, clients and families.

You will be a great fit if you have:

  • Strong scheduling, coordination and problem-solving skills
  • Excellent attention to detail, time management and communication
  • Experience in customer service, operations or rostering
  • Familiarity with client management or scheduling systems (e.g. AlayaCare)
  • A basic understanding of aged care or community support programs
  • The ability to work under pressure and prioritise competing demands
  • A collaborative approach, valuing reliability and positive client experiences
  • Training or qualifications in Business Administration or Community Services (desirable)

Why Jewish Care is the best choice for your career:

  • Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
  • Purchased leave – up to 4 weeks additional leave
  • Employee Assistance Program
  • Reward & Recognition Program 
  • Employee Referral Program – refer a friend or family member to work at JCV and receive $100 e-gift voucher. 
  • Learning and development – opportunities to progress in your career internally

About us

Jewish Care Victoria is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. 

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria. 

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.

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