Customer Service

1 day ago

Mascot New South Wales, Australia Alexander Appointments Full time $45,000 - $60,000 per year
  • Mascot | Immediate Start
  • Global Logistics Organisation
  • Support a busy Customs Team

Join a leading global logistics business and play a vital role supporting a busy team through their peak period. This is a hands-on opportunity where you'll be working with a mix of documentation and customer service, ensuring shipments move smoothly and efficiently.

We are open to full-time or part-time availability, though you'll need to be available to work both weekend days or at least one.

About the Role:

  • Communicate with customers regarding clearance requirements and resolve discrepancies to ensure shipments are cleared successfully
  • Gather and check shipment information and documentation when existing data is insufficient
  • Validate and correct data to ensure records meet all regulatory standards
  • Coordinate and facilitate shipment inspections where required
  • Maintain regular contact with customers via phone, email, and other channels, supporting clearance queries
  • Handle documentation tasks and some manual handling duties

What We Are Looking For:

  • Availability to work weekends (both days or at least one)
  • A proactive and detail-focused approach to work
  • Strong communication skills to liaise with customers and internal teams
  • The ability to manage both desk-based tasks and occasional manual handling
  • The ability to work well in a fast-paced operation

What's on Offer

  • Flexibility with full-time or part-time options
  • Immediate start – step straight into a global organisation
  • Great location – Mascot base with easy transport access
  • Variety in your day – documentation, customer interactions and hands-on warehouse tasks
  • Convenient Mascot location with accessible transport

How to applyPlease apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.

What's nextApplications will be reviewed for this role and only suitable applicants will be contacted

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear

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