Customer Service Specialist

2 weeks ago

Parramatta, New South Wales, Australia Great Southern Bank Full time $60,000 - $80,000 per year

As our highly valued
Customer Service Specialist
based in
Parramatta,
your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.

This is a 12 month contract.
You'll make an impact by:

  • Helping customer meet their financial goals through our great value savings, insurance and personal lending products
  • Deliver sales and lending results
  • Supporting our purpose of helping every Australian own their own home.

Do things differently with us
To succeed in this role, you will enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations

Why Great Southern Bank?
Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include:

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can.
Questions?
Please contact our Talent and Experience Partner, Danielle Moore -

At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

  • Customer Service Specialist

    1 week ago

    Parramatta, New South Wales, Australia Robert Walters Full time $60,000 - $80,000 per year

    Job Title – Customer Service Specialist Location – Parramatta Contract Length – 12 months Start Date – Must be able to start by Monday 1st September, please note there are 4 weeks of background checks that you must successfully pass.What will I be doing?Engaging with inbound and outbound calls, and online live chatsWorking in a fast-paced,...

  • Customer Service Representative

    2 days ago

    Parramatta, New South Wales, Australia Randstad Australia Full time $70,000 - $120,000 per year

    Customer Service Representative - ParramattaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it...

  • Electrical Compliance Officer

    7 days ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Electrical Compliance Officer - Electrical InspectionsElectrical, Practitioner Compliance, Building Commission NSWGrade: Clerk Grade 9/10Salary Range: $129,464 - $142,665 plus superannuation and leave loadingLocation: ParramattaTerm: Multiple Ongoing opportunitiesApplications Close: Tuesday, 23rd September 2025 [9:59am]About the Building Commission NSWThe...

  • Digital Product Manager

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $149,739 - $173,174 per year

    Digital Product Manager (Payments & Finance)Full-Time Temporary to November 2027Salary Range $149,739 - $173,174pa + superLocation flexible across Revenue NSW offices with hybrid workingThe Digital Product Manager for Payments & Financial Management will be responsible for the strategic development, implementation, and management of a digital payment &...

  • Senior Quality Assurance Engineer

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Quality Assurance EngineerMultiple Full-Time (35hpw) Temporary Opportunities to June 2028Clerk Grade 9/10 ($129,464 - $142,665 + super)Location flexible across Revenue NSW offices with hybrid workingProgram OverviewJoin a dynamic team at the forefront of multiple exciting digital transformation programs aimed at modernising core systems, enhancing...

  • SAP Payroll FI Integration Analyst

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per year

    SAP Payroll FI Integration AnalystClerk Grade 9/10Full-Time Temporary 12 months with the possibility of extensionParramatta location with hybrid working - weekly attendanceThis role sits in the Delivery team within Government Shared ServicesAbout the teamThis newly established team's purpose is to support the delivery of the strategic roadmap to consolidate...

  • Facilities Coordinator

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $105,986 - $124,957 per year

    Facilities Coordinator1 x Temp Full-Time until 30 September 2027SNSW Grade 7/8 ($105,986 - $124,957 plus super)Locations: Haymarket, Parramatta - travel required from time to time - Hybrid RoleAbout the role:The Service NSW property portfolio comprises over 120 sites across NSW including greater Sydney, rural and regional locations.Working closely with three...

  • Senior Product Designer

    2 days ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Product DesignerFull-Time (35hpw) Temporary to June 2028Salary Range $129,464 - $142,665pa + superLocation flexible across Revenue NSW offices - Parramatta is where the team is basedWe are looking for an experienced designer or someone who is ready to step up and develop into a senior role.Revenue Digital Fines and Debts is looking for a Senior...

  • Assistant Compliance Officer

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $99,938 per year

    Assistant Compliance OfficerBuilding Commission NSWPrincipal location - Parramatta - Flexible working arrangements may be negotiated.Employment type - Ongoing positions X 1 - Full time (35 hours per week)Closing date - Tuesday, 02 September 2025 by 10:00 amYour roleLooking for your next career move? Our Compliance team is seeking an Assistant Compliance...

  • Project Support Officer

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $84,759 per year

    Project Support OfficerLicensing and Accreditation, Building Commission NSWGrade: Clerk Grade 3/4Location: Parramatta 2 days a week required, other locations may be consideredTerm: OngoingApplications Close: Thursday, 04 September :59am)This is an exciting opportunity to become a Project Support Officer in the Licensing & Accreditation Business Strategic...