Administration Assistant

1 week ago

Warrnambool, Victoria, Australia Respect Group Limited Full time $45,000 - $60,000 per year

Are you an organised, compassionate, and proactive individual looking to make a meaningful impact? Join the dedicated team at Respect Aged Care in beautiful Warrnambool, where we put respect and dignity at the heart of everything we do.

The Organisation: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

About the Role

We're seeking a detail-oriented and approachable Administration Assistant to support the day-to-day operations of our Lyndoch Living facility. In this pivotal front-line role, you will be the welcoming face and first point of contact for residents, families, visitors, and staff.

Your responsibilities will include:

  • Providing high-level administrative support to the Facility Manager and team
  • Answering calls, greeting visitors, and handling general inquiries
  • Maintaining accurate records and resident documentation
  • Assisting with rostering, data entry, and compliance reporting
  • Supporting staff onboarding and HR administration
  • Ensuring office supplies and systems are maintained efficiently

What We're Looking For

  • Proven experience in administration, preferably in aged care, health, or community services
  • Strong communication and interpersonal skills
  • Excellent organisational and time management abilities
  • Proficiency with Microsoft Office and general office systems
  • A positive, respectful, and team-oriented attitude
  • Ability to maintain confidentiality and work with empathy

Requirements

  • Previous experience required
  • Minimum Certificate of Education or equivalent.
  • Current National Police Check (or willingness to obtain)
  • Working Rights in Australia
  • Tech savvy, ability to learn new systems ie. CRM AlayaCare, 3CX
  • Friendly, warm and welcoming attitude
  • Strong customer service skills, empathetic phone manner to manage calls from our aging community

Why Join Respect Aged Care?

At Respect, we're proud to be a not-for-profit, values-based organisation with over 100 years of experience caring for older Australians. When you join us, you become part of a community that values trust, compassion, and service.

We offer:

  • A supportive and inclusive team culture
  • Ongoing training and development
  • Career progression opportunities within a growing organisation
  • Employee benefits and wellbeing programs

Ready to Apply?

If you're passionate about supporting older people and making a difference every day, we'd love to hear from you.

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