Clinic Assistant

1 week ago

Warrnambool, Victoria, Australia Dr Optical Full time $45,000 - $60,000 per year

About the role

Do you want to join a well-established ophthalmology practice dedicated to delivering high-quality eye care in a warm, professional environment? We're located in Target Center, Warrnambool VIC. We are now seeking a friendly, reliable, and proactive individual to join our team as a Clinic Assistant & Receptionist.

This is a diverse and rewarding role combining front desk duties with clinical support responsibilities. You'll be the welcoming face of the practice and play a key role in ensuring smooth patient journeys from arrival to follow-up.

What you'll be doing

  • Greeting patients and visitors in a friendly and professional manner
  • Scheduling and managing patient appointments
  • Maintaining up-to-date patient records and medical files
  • Processing payments, handling cash and EFTPOS transactions
  • Assisting with general office duties and administrative tasks
  • Performing basic clinical tests and imaging
  • Providing a high level of customer service at all times

Skills you will need

  • Exceptional interpersonal and communication skills
  • Be organised, punctual, and take pride in your work
  • Proficiency in using medical software and computer systems
  • A friendly, professional and empathetic approach to patient care
  • The ability to work effectively both independently and as part of a team
  • Previous experience as a medical receptionist or in a customer service role is preferred but not essential. Full training will be provided to the right candidate with the right attitude.

What we offer


• A friendly and supportive team environment


• On-the-job training and skill development


• Stable working hours and a long-term career opportunity in healthcare


• The chance to make a meaningful impact on patients' lives

If you're enthusiastic, people-focused, and ready to be part of a caring and professional team, we'd love to hear from you.

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