Showroom Assistant

2 days ago

Warrnambool, Victoria, Australia Independent Living Specialists Full time $60,000 - $90,000 per year

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a drivenCasual Showroom/ Retail Assistant at our Warrnambool store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.

Your "New" Day to Day:

  • Opening and closing the store and balancing transactions
  • Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
  • Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
  • Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
  • Assisting with the administration and stock replenishment duties for the store
  • Processing orders and hire contracts
  • Driving process efficiency and striving for continual improvement
  • Being the face of ILS in the local community and driving relationships with customers and other local businesses

About You:

  • You will be keen to go above and beyond to interact with your community and increase store exposure
  • You will have a customer-centric mindset, because at ILS we are all about the customer
  • You will be well presented, professional and courteous
  • You will have fantastic interpersonal skills and love connecting with people from all walks of life
  • Have a genuine desire to help others with your knowledge and abilities.
  • You will have second to none administration skills, including the ability to prioritise your time
  • You may have SAP experience, which is preferable to have.
  • You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
  • Covid 19 vaccination
  • NDIS Worker Screening Check (or willingness to obtain)
  • Proof of Working Rights in Australia

What's In It For You:

  • Employee benefits and rewards
  • Professional and supportive team environment
  • Ongoing extensive training and coaching

ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.

To find out more about ILS please go to