Rosterer & Medical Receptionist

3 days ago

Warrnambool, Victoria, Australia Epichealth Ltd Full time $45,000 - $65,000 per year

Our Medicare Urgent Care Clinic in Warrnambool is looking for a professional, friendly, highly organised individual to join our medical staff support team on a part time basis. As a rosterer & medical receptionist, you will play a crucial role in providing exceptional customer service and supporting the overall operation of our clinic.

About the Role

You will be the first point of contact for patients and play a key role in keeping the clinic running smoothly including responding to staff sick calls and coordinating coverage for both the Nurse and Administrative Support Teams in consultation with the Practice Manager.

Key responsibilities:

Responsibilities include (but are not limited to):

  • Welcoming and registering patients
  • Managing appointments and phone enquiries
  • Processing Medicare claims and private health insurance claims
  • Liaising with clinical staff to manage patient flow
  • Keeping both the reception and waiting areas organised and professional
  • Assisting with the rostering of both the Nurse & Administrative Support Teams (including sick leave coverage) in consultation with the Practice Manager

What We Are Looking For

We are seeking someone who is:

  • Reliable and punctual
  • Calm under pressure in a busy clinic
  • Professional and clear in communication
  • Organised and detail-focused
  • Experience in rostering or scheduling (preferred)
  • Previous experience in medical or administrative reception is a plus, but not required
  • Team player willing to support colleagues

Training & support:

· weeks comprehensive training at our Medicare Urgent Care Clinic located in Warrnambool.

· Supportive team environment with experienced colleagues.

· Opportunity to develop within a growing healthcare group.

How to Apply

Please send us a Cover Letter outlining:

· why you would be a great fit;

· your current & ongoing availability;

as well as an up-to-date resume to

For further details about this position please contact Louisa Radley, Practice Manager – Medicare Urgent Care Clinic, on Mob A position description is available upon request.

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