Enterprise Change Lead

The Role

The Enterprise Change Lead sits within the Enterprise Change Office (ECO), which forms part of the Organisational Strategy, Change and Information Management (OSCIM) branch. The OSCIM branch supports CASA by delivering a range of strategic and enabling functions, including strategic business planning and reporting, information and knowledge management and innovation, centralised portfolio management and oversight of projects and programs, and human-centred change management, design, and user experience research.

The Enterprise Change Lead reports to the Enterprise Change Team Leader and plays a key role within the Enterprise Portfolio Office (EPO). The EPO supports and enables the success of programs, projects, and change initiatives across CASA. It comprises three teams that work together to strengthen organisational performance and capability: the Enterprise Portfolio Management Office (EPMO), the Enterprise Change Office (ECO), and the Enterprise Design Office (EDO).

The Enterprise Change Office supports CASA staff to prepare for and deliver change through a structured and human-centred approach to change management. This approach ensures initiatives align with CASA's strategic priorities, deliver intended business outcomes, and foster adoption and engagement at all levels of the organisation.

Working collaboratively with business areas, the ECO co-designs change solutions and approaches that are people-centred and culturally aligned. By building internal capability and organisational maturity, the ECO helps CASA adapt and move through change with confidence, safety, and resilience. Capability uplift is central to its purpose—providing advice, guidance, coaching, mentoring, and support to Senior Leaders, Project Managers, Section Heads, and business areas in line with CASA's enterprise change model. The Enterprise Change Lead plays a pivotal role in this process, equipping leaders and teams with the tools, templates, resources, and support they need to lead and navigate change effectively.

The Enterprise Change Lead is responsible for the following deliverables, which represent an ongoing body of work:

• Building strong relationships with business areas and project managers/teams delivering complex changes across the organisation.
• Supporting business areas and projects to manage and deliver change activities including facilitating workshops, undertaking change assessments and providing advice/recommendations to improve change outcomes.
• Analysing the scope and impacts of change and helping to assess and facilitate business readiness.
• Providing advice, guidance, and support to other change leads and change contractors outposted on CASA's high priority projects or within business areas.
• Building and managing relationships with internal and external stakeholders and supporting effective stakeholder engagement to achieve change management outcomes.
• Helping build and maintain change tools and templates and educate others to understand CASA's change practices.
• Helping create and review change impact assessments, change management plans, schedules, business readiness surveys, change reporting, training programs and artefacts.
• Contribute to maintaining a positive health and safety culture at CASA, including psychosocial wellbeing in the workplace and providing input, where appropriate, into decisions that may impact upon personal health, safety and wellbeing in the workplace.

Ideal Candidate

Our ideal candidate must demonstrate the following:

• Minimum 2 years' experience in supporting business areas and projects/programs with a strong ability to build effective relationships with stakeholders, and colleagues through consultation and collaboration.
• Experience in providing change advice and delivering change activities under limited guidance using change methodology, processes, and tools to support successful change outcomes.
• Experience in undertaking change activities, such as stakeholder identification, impact and business readiness assessments, communication and training plans and change artifacts.
• Ability to identify and articulate change risks both verbally and in writing.
• Demonstrated ability to work effectively with all levels within an organisation, including the ability to mentor, guide and support teams delivering projects.
• Ability to engage with Aboriginal and Torres Strait Islander employees in a sensitive, respectful and equitable manner.
• Promotion of workplace safety, equity and diversity, and act in accordance with the CASA Values and Behaviours

The following ideal candidate requirements are desirable:

• Industry level qualifications in Change Management, Project Management or similar.

About Our Division

The Corporate Service Division contributes to aviation safety by enhancing CASA's capability, capacity and service delivery. We are responsible for:

• human resource functions, including workforce planning
• regulatory and technical training and professional development
• governance oversight and coordination across the organisation
• managing productive working relationships with the Minister's Office and other government agencies
• information technology services
• business improvement and change management
• portfolio management and service delivery transformation program

You can click here for more information about CASA or to learn more about our people, culture and how to apply for a job at CASA here.

Eligibility Requirements

Employment with CASA is subject to conditions prescribed within the Civil Aviation Act 1988.

• At minimum, prospective CASA employees must undergo pre-employment screening. You must be willing to provide required information to successfully undergo a police record check.
• Must be an Australia citizen.
• A baseline security clearance will be required.

You can click here for more information about CASA or to learn more about our people, culture and how to apply for a job at CASA here.

For full details and information on the role please visit the Careers | Civil Aviation Safety Authority ). Applications for all CASA vacancies must be submitted through the CASA e-Recruitment portal.

About us

The Civil Aviation Safety Authority's (CASA) primary function is to conduct the safety regulation of civil air operations in Australia, Australian civil airspace and the operation civil air operations in Australia, Australian civil airspace and the operation of Australian aircraft overseas.

CASA is committed to having a flexible and inclusive workplace and recognises and values the diversity of the wider Australian community.

Culture and benefits

We value our people. CASA values social and cultural diversity and is committed to a safe workplace. We are committed to the attraction, recruitment and retention of Indigenous Australians and encourage applications from Aboriginal and Torres Strait Islander peoples.

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We provide rewarding careers, promote work-life balance and support professional and personal development.

Contact Officer for enquiries:
Tanya Jones,

Closing Date for Applications:
11:30pm, AEDT Sunday 2 November 2025