RTO Compliance Officer

ABOUT THE COMPANY

NECA Training is a not-for-profit, nationally recognised Registered Training Organisation specialising in Electrical and Telecommunications. All revenue earned by NECA Training is reinvested into building better training.

NECA Training provides the industry with a variety of courses, including ASP and working near powerlines, smart metering, telecommunications, automation, solar grid and battery storage, safety training, disconnect and reconnect, online courses, as well as the Certificate III in Electrotechnology for Electrical Apprentices.

A key benefit of NECA Training is that it is owned by the Industry Association, ensuring direct input from the industry so that all training remains current, relevant, and aligned with industry needs. NECA Training also supports continuous improvement, striving to enhance the quality of training and professional development.

ABOUT THE ROLE

The Training & Apprenticeships Compliance Officer is responsible for ensuring RTO & GTO compliance obligations and upholding both regulatory standards and operational integrity.

DUTIES

• Serve as the primary driver of the RTO's Octossure Assurance system. This may include uploading evidence, monitoring compliance gaps, generating audits and reports, and managing maintenance of trainer currency records
• Maintain currency with ASQA/VET Quality Framework requirements and ensure compliance with regulations and standards
• Conduct internal audits and policy documentation updates
• Establish, manage and monitor RTO moderation and validation schedules for all Units of Competence on scope
• Monitor and manage compliance against State/Territory-specific standards for RTOs including those imposed under formal funding agreements
• Work directly with trainers and the operations team to input data, ensure submission of required evidence (e.g., electrical work currency logs), and promote system uptake
• Escalate areas requiring focus to the RTO Compliance Committee for intervention
• Recommend system enhancements and process improvements
• Maintain accurate records, policies, and systems aligned to regulatory frameworks
• Assist with enrolments, completions, and participant enquiries, as needed
• Review and enhance assessment tools, competency matrices and assessor resources
• Liaise with team members and external parties
• Maintain strong understanding of training packages and assessment requirements
• Assist NECA EA in the accurate and timely satisfaction of GTO and Labour Hire compliance obligations
• Conduct internal audits and policy documentation updates
• Prepare re-registration submissions
• Monitor and ensure compliance with the Group Training Standards, apprenticeship Acts in each jurisdiction and all other relevant legislation
• The duties outlined in this position description are not exhaustive and may require the position holder to perform other relevant duties as required and/or directed.
• Reasonable contact outside of normal working hours to respond to urgent queries and/or queries related to the operational requirement of the business.
• Some inter and intra state travel
• Predominantly office based

KEY PERFORMANCE INDICATORS

• Maintain 100% readiness for internal and external audits at all times, with no critical non-compliances identified
• Ensure any non-compliances are reported regularly to the relevant manager / Management Committee
• Track and communicate relevant changes to Australian and State/Territory standards for RTOs ahead of effective activation date
• Ensure Octossure data accuracy through regular validation checks
• Deliver compliance reports to the RTO Compliance Committee by agreed deadlines
• Assist NECA EA to meet GTO and Labour Hire compliance requirements
• Ensure GTO and RTO re-registration submissions are prepared and submitted in time.

ESSENTIAL CRITERIA

• Experience in an RTO compliance or quality assurance role
• Working knowledge of student management systems
• Strong attention to detail and ability to work systematically and independently
• High IT systems literacy—comfortable owning and mastering complex compliance software environments (crucial for Octossure)
• Demonstrated RTO compliance experience
• Excellent interpersonal and communication skills
• Demonstrated knowledge of legislation and regulations pertaining to RTO operations
• Excellent attention to detail, organisational and time management abilities
• Ability to collaborate effectively with a diverse range of stakeholders
• Ability to manage schedule and work autonomously

DESIRABLE CRITERIA:

• Certificate IV in Training and Assessment (TAE40116 or higher)
• Demonstrated of GTO legislation and regulations

BENEFITS:

• Based at our Chullora training centre with onsite parking available.
• Flexible working conditions to be negotiated
• Generous salary package with industry-aligned pay rates.
• Be part of a team that values continuous improvement and innovation in training.
• Work close to home—avoid long commutes
• Access to an Employee Assistance Program

If you believe you are the right person for us, please apply.

All applicants must have the right to live and work in Australia.

Any applications not responded to within 30 days have been unsuccessful.