RTO Sales Specialist

About Youth Off The Streets

Youth Off The Streets is a not-for-profit youth organisation that provides safety, support and opportunities for young people to build a positive future. We offer crisis accommodation and housing services, alternative high school education, alcohol and other drugs counselling, youth justice support, life skills and employment programs, cultural support and community engagement, among other services. We focus on early interventions that empower young people and strengthen communities.

As a Registered Training Organisation (RTO), Youth Off The Streets delivers accredited vocational education and training (VET) courses for young people and adults in the wider community, as well as industry professionals looking to upskill their qualifications. With a strong foundation in frontline youth work, our training is informed by decades of experience supporting vulnerable young people across Australia.

We are committed to delivering high-quality, accessible online education that reflects the realities of the sector. Our courses in Youth Work and Community Services are designed to prepare students for meaningful careers, equipping them with practical skills, cultural competence and the confidence to lead change in diverse communities.

While our roots are deeply embedded in the Australian youth services landscape, our vision is expansive. We celebrate diversity, inclusion and authenticity, drawing inspiration from the lived experiences of the communities we serve. Our courses are enriched by real-world insights and guided by a deep understanding of the challenges and opportunities in the sector.

About the role:

The RTO Sales Specialist is responsible for driving student enrolments and business growth by promoting YOTS accredited and non-accredited training programs. This role involves engaging with prospective students, employers, and industry partners to identify training needs and provide tailored solutions aligned with compliance and funding requirements.

This is a full-time role offered on a 6-month maximum term contract, with the potential of continuing.

A key focus of this role is driving student enrolments into Youth Off The Streets' nationally recognised qualifications, including:

• CHC22015 Certificate II in Work Skills and Vocational Pathways
• CHC40421 Certificate IV in Youth Work
• CHC52021 Diploma of Community Services
• CHC62015 Advanced Diploma of Community Sector Management
• BSB50420 Diploma of Leadership and Management

Key Responsibilities:

• Build and maintain referral networks through schools, community organisation
• Attend expos, events, school visits, and community meetings to promote YOTS RTO programs
• Respond promptly to all inquiries and guide them through eligibility.
• Work closely with the RTO Operations and Delivery to plan recruitment strategies for course intakes
• Maintain up-to-date knowledge of course structures, unit offerings, job outcomes.
• Identify barriers to enrolment and provide appropriate solutions, such as connecting potential students to LLN support or wraparound services
• Follow up with enquiries to maximise conversion.
• Participate in weekly team meetings and contribute to reporting.
• Comply with all RTO and ASQA requirements during the enrolment process
• Stay up to date with changes in vocational education, funding programs, and industry trends.

KPI

• Meet or exceed monthly enrolment and revenue targets.
• Leverage existing organisational and personal networks to initiate early engagement with employers, referral partners, and prospective students.
• Establish and maintain a consistent pipeline of new client partnerships, with a focus on driving student enrolments and expanding referral networks to support sustainable growth.
• Maintain accurate and up-to-date CRM records for all leads and clients.
• Ensure compliance with all relevant funding and regulatory requirements.

Requirements:

The person we seek will ideally have the following:

• Knowledge of the VET sector and course eligibility
• Sales or recruitment experience within education, training or employment services
• Strong organizational, communication, and interpersonal skills
• Understanding of the community services and youth sectors
• Strong interpersonal, verbal and written communication skills
• Self-motivated and target-driven with the ability to work independently
• Knowledge of RTO compliance and student recruitment processes.
• Has a minimum of 3-5 years experience within VET education
• Sales or recruitment experience within education, training or employment services
• Ideally has held TAE qualification and experience in delivering
• Experience working with disadvantaged or marginalised communities

Certifications & Licences

• Working with children's check, police check, valid driver's licence and full Australian working rights

What we can offer you:

• Flexible working arrangements
• A supportive team environment
• Career progression and development pathways
• EAP for yourself and your family
• Salary packaging up to $15,900
• Rewards and benefits program

To Apply

Please ensure you enclose a copy of your resume with your contact details and cover letter addressing the essential criteria (2 pages maximum).

At Youth Off The Streets, diversity, equity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our people. It fuels our innovation and connects us closer to our customers and the communities we serve.

Youth off The Streets is an EEO Employer and a child safe organisation

This is a rare opportunity to join a passionate and high profile not for profit organisation that values the current youth of today and the youth of tomorrow.

The successful candidate will be requested to submit applications for a NSW Working With Children Check and Police Check. You will also be required to have a valid Australian Drivers Licence and unrestricted Australian working rights.

We encourage people who identify as Aboriginal or Torres Strait Islander to apply for this position.