Business Analyst

6 days ago

Hawthorn VIC, Australia Scope Aust Full time

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Business Analyst to work within our Transformation Team.

Reporting to the Client Systems Manager, you will also be working within the Transformation Office to support priority projects and BAU systems enablement aligned to strategic organisational goals. In addition you will identify and document business needs, translate them to actionable project requirements and ensure outcomes align with business and organisational objectives.

Your Key Focus

  • Assess current business systems and processes to identify opportunities for improvement or automation
  • Facilitate communication between business units, system owners, project teams and external vendors
  • Create and maintain project documentation including business cases, system solution artefacts, process maps and user stories
  • Work closely with project managers to ensure alignment between business needs and project deliverables
  • Assist in developing test plans, enabling system testing and validating solutions that drive program outcomes

What We Look For

  • Strong ability to navigate tasks and stakeholders in ambiguous and changing environments
  • Demonstrated experience with BPMN and/or system solution artefacts
  • Pragmatic ability to apply your knowledge and Business Analysis methodologies whilst remaining aligned to program outcomes
  • Experience within the Community and/or Disability Sector is beneficial
  • Experience or knowledge with Robotic Process Automation will be highly regarded

View the position description here

We are committed to filling this role quickly, so while applications for this role will close on 31/10/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

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