Business Analyst

2 days ago

Melbourne VIC, Australia Bupa Full time $80,000 - $120,000 per year

Join Bupa's Health Insurance Technology team as a Business Analyst and help shape the future of customer-focused solutions

Are you a collaborative and outcomes-driven Business Analyst looking for your next opportunity to work on complex, strategic initiatives that make a real impact? Bupa is seeking a motivated Business Analyst to join our Melbourne-based team for a 12-month fixed-term contract.

About the Role

As part of Bupa's Technology team, you'll work closely with business stakeholders and cross-functional teams to deliver high-quality analysis on large-scale projects and initiatives. You'll play a key role throughout the entire Software Development Life Cycle (SDLC), from discovery through to delivery, helping to design solutions that put our customers at the heart.

You'll also support and mentor other analysts, uplift Agile practices, and ensure requirements are accurately captured, clearly communicated, and efficiently delivered.

What You'll Do

  • Partner with business teams to understand challenges and identify opportunities
  • Facilitate workshops to define scope, requirements, and process improvements
  • Develop business and functional requirement specifications (BRS/FRS)
  • Translate business needs into Epics, Features, and User Stories with clear acceptance criteria
  • Collaborate with developers, designers, and testers to ensure shared understanding
  • Review testing plans, strategies, and results; support UAT as needed
  • Mentor junior BAs and contribute to Communities of Practice
  • Champion Agile principles and continuous improvement

About You

  • You'll bring a mix of technical knowledge, business acumen, and strong stakeholder engagement skills, along with:
  • 2+ years' experience as a Business Analyst in technology or digital environments
  • Strong experience in stakeholder engagement and facilitation
  • Demonstrated ability to deliver in Agile, Hybrid, or Waterfall environments
  • Excellent written and verbal communication skills
  • Experience using tools such as Azure DevOps, Visio, Miro, or Lucidchart
  • A collaborative, consultative mindset with a passion for solving complex problems
  • Exposure to mentoring or supporting junior team members (desirable)
  • Relevant tertiary qualifications or certifications in Agile (desirable)

Support Every Step of the Way

At Bupa, our people are at the heart of everything we do. Our global wellbeing program is designed to support your mental, physical, financial, social, and environmental health—ensuring you thrive both professionally and personally.

  • Our employee benefits include:
  • Fully subsidised Bupa health insurance
  • Discounts on travel, home, dental, and optical services
  • Exclusive savings with partner brands such as Apple, Endota Spa, and New Balance
  • One additional day of annual leave each year for your wellbeing
  • A paid volunteer day each year to give back to the community

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

  • ICT Business Analyst

    4 weeks ago

    VIC - Melbourne - North Melbourne, Australia THATS AMORE CHEESE PTY LTD Full time

    That’s Amore Cheese is a leading Australian producer of traditional Italian-style cheeses, proudly made at our state-of-the-art facility in Thomastown. As we continue to grow and modernise our operations, we’re looking for a talented ICT Business Analyst to join our team and play a key role in driving digital transformation across the business. This is...

  • Technical Cyber Business Analyst

    2 days ago

    Melbourne VIC, Australia Vocus Full time $90,000 - $120,000 per year

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for apassionateteam player whoaligns with our valuesand culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join usThe OpportunityJoin...

  • Business Process Analyst

    2 days ago

    Melbourne VIC, Australia Cognizant Technology Solutions Full time $70,000 - $90,000 per year

    Position Summary:The Business Analyst will excel in Intelligent Process Automation (IPA), presenting both consulting and development skillsets. They will work closely with business stakeholders through completing consulting led IPA process assessments, documenting business processes, communicating to development teams on requirements and having experience in...

  • Associate Technical Business Analyst

    5 days ago

    Melbourne VIC, Australia Community Housing Ltd Full time $60,000 - $80,000 per year

    Tech with purposeGrow your skills in Microsoft Dynamics & Power PlatformJoin a values-driven team - Flexible Work + Salary PackagingAre you passionate about using technology to drive meaningful change? Join us in our mission to create a world without housing poverty.We're seeking an Associate Technical Business Analyst to support our Technology Team in...

  • Business Analyst

    7 days ago

    Melbourne, Victoria, Australia The Hassett Group Full time $90,000 - $120,000 per year

    ABOUT OUR CLIENTJoin a purpose-driven not-for-profit that's transforming lives across Australia. With a national footprint and a commitment to improving mental health, disability, and community care outcomes, this organisation is embarking on a major CRM transformation. They're seeking a highly capable Business Analyst to lead the RFP and discovery phase of...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Milestone Information Technology Full time $90,000 - $120,000 per year

    Milestone IT is working with a leading client who is seeking an experienced Business Analyst with a strong background in Loyalty Program Management Systems. This role is a fantastic opportunity to be part of a high-impact program that enhances customer engagement and retention through advanced loyalty solutions.Key Responsibilities:Engage with business...

  • ICT Business Analyst

    4 weeks ago

    VIC - Melbourne - South East, Australia DETAIL FACILITY MANAGEMENT PTY LTD Full time

    Detail Facility Management Pty Ltd, a reputable facility management company based in Melbourne, is seeking an experienced and talented ICT Business Analyst to join our dynamic team. We are known for delivering a wide array of facility management services, meticulously tailored to the unique needs of our clients. Our dedicated team operates around the clock,...

  • Business Analyst

    1 week ago

    Melbourne, Victoria, Australia Sky Nexus Full time $90,000 - $120,000 per year

    Company DescriptionSky Nexus is a trusted provider of IT services and consulting, specializing in information security solutions for small and medium-sized enterprises (SMEs). With a mission to empower SMEs with secure and reliable technology solutions, Sky Nexus understands the challenges SMEs face in navigating the complexities of information technology...

  • Business Analyst

    2 days ago

    Support Office VIC, Australia Bunnings Full time $90,000 - $120,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Business Intelligence Analyst

    4 weeks ago

    Melbourne, Australia Career Success Australia Full time

    Business Intelligence is becoming more important to companies wanting to make smart business decisions using big data. This is a good opportunity to undertake a Business Intelligence Analyst Internship with a leading company in financial services with over 1.5M customers. See below to learn more about how you can start your career as a Business Intelligence...